
Baiye George
SCAM!!! Provided all documents required to create an account. Put money in the account, tried to make a transfer, they blocked the transfer, and suspended my account while demanding for a copy of the receiver's ID, I asked the receiver to scan and send their ID which I then sent the scanned copy to them as requested, they refused requesting for a picture of the receiver's ID, never have I seen such . Account currently suspended for no apparent reason.
7 people found this review helpful
Hi. We are genuinely sorry for the inconvenience you have faced. Please know that account reviews are part of our regulatory obligations, and we appreciate the time you took to provide the requested documents. You are welcome to reach out to our Support Team via https://myguava.com, so we can look into your case more specifically.

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I keep getting an error saying something about being unable to get a peer from the ring balancer (whatever that means!!). Tried restarting app, restarting phone and reinstalling app to no avail! I can't even report the problem in app because I get the same error. Funny how this happens as soon as my £5 referral came in...
27 people found this review helpful
Guavapay LTD
April 24, 2024
We're truly sorry to hear about your negative experience. For us to thoroughly investigate and resolve the matter, please direct your inquiry, along with any related information, to our support@guavapay.com email or via Live Chat within the application. Our team is always ready to assist you promptly.