Haier Wash

Beijing Mr Hi Network Technology Company Limited

About this app

Haier Wash is launched by the Haier commercial washing machine innovation small micro, in the university campus, the community, the hotel and so on to promote self-service reservation laundry and distribution service user terminal APP.
Haier Wash, based on the interactive platform of intelligent commercial laundry equipment and business, establishes an experiential self-service laundry service, and realizes a comprehensive business operation system of laundry service on online laundry, laundry and distribution, online payment, online interaction and creative interactive functions.

Ratings and reviews

Haier Wash provides the worst user experience. Their system rarely works properly, there's mostly a network issue from their end or system problem, none of which is displayed on their application, the students spend lot of time in it and when they call the customer care which they don't always pick up only then we get to know, it might take 24-48 hours to resolve or even more , we don't know, it's not in our hands, also many a times the customer care disconnects call from their end 😑

Could have given zero stars if that were an option. Takes ages to even sign up because OTP never arrives. The only payment options available are Card and Paytm; the latter doesn't work most of the time and we never even reach the payment page. Finally the English used in this app is incomprehensible. Who writes "Determine" instead of simply writing "ok". Overall a terrible app. I feel sorry for anyone who has no other option than to use it (like me).

Does the exact thing you would expect from a chinese product, it stops working in between. The app is buggy, one will face problem while signing up. Tried multiple times to get the code for signing up. It says 'otp SENDED successfully'. When I used the machine, the machine showed error. So, I contact the customer care. They asked me to wait for 10 minutes near the washing machine so that they can call you back and guide you. I am still waiting for that call (even now when you are reading this).

What’s new

Fix the Bluetooth place order function