BCBSTX

Blue Cross and Blue Shield of Texas

About this app

The Blue Cross and Blue Shield of Texas (BCBSTX) app provides access to the Blue Cross and Blue Shield of Texas member information and resources. BCBSTX app also provides shopping information such as getting a quote and tracking an application.
Members can:
• Login, register or change password
• Easily access coverage, claims, and ID
• Check deductible and out of pockets amounts
• Find an in network doctor, hospital or facility
• Find a nearby urgent care facility
• Estimate the costs of procedures, tests and treatments
• View patient reviews and average wait time
• Search for doctors that speak Spanish
• View medical benefits and copay levels
• View pharmacy benefits and copay levels
• Send ID to Apple Wallet for offline access
• View their Explanation of Benefits
• Log in via Touch ID
• Live Chat with Customer Service
• Share ID Card
• Members with applicable pharmacy coverage can search for drug information and cost estimates, view and compare nearby pharmacies, and view reminders related to their prescriptions
• Members with applicable coverage can access MDLive for virtual visits with a doctor (MDLive uses allergies and medications from your HealthKit when requesting a virtual visit)

Ratings and reviews

Absolutely awful for anything beyond pulling up a member card. When attempting to locate a dental provider the pages are not Mobile optimized, functions are cut off and outside accessible areas of the page. NOT able to search for a medical provider AT ALL. When attempting to search for a medical provider I'm taken to another login screen, when my username and password don't work there is no further option. Nothing to do a reset, just nothing at all. Terrible design and service.

App is not reliable. Opens browser to log in. It has a lot of network error and then again later. This makes it difficult to find anything. From looking up a doctor, to basic information like your member card/pharmacy information. Even can't create a pass key even though it encourages to you to set one up. Same network error and try again. The website is ok but the information is scattered and not organized very well. Database isn't updated to find a PCP.

Garbage! This app was pretty user friendly before the update. I can't even locate my deductible anymore, just total out of pocket. Navigating the app is a PITA and that's only when I'm able to log on. Constantly getting an error which says "we can't access your information right now" forcing me to use the website which works fine. DEVELOPERS... How can I reinstall the previous version? The layout and navigation was way better.

What’s new

General improvements and bug fixes.