2.45K reviews
Content rating
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

The BCBSTX app provides access to the Blue Cross and Blue Shield of Texas member information and resources.

Members Features:

Easy Access:
• Login or request login help
• Register

• View claims overview and line item details

• Check deductible and out of pockets amounts
• View amounts at the individual and family levels

Find A Doctor
• Find an in network doctor, hospital or facility
• Find a nearby urgent care facility
• Estimate the costs of procedures, tests and treatments
• View patient reviews and average wait time
• Search for doctors that speak Spanish

Coverage Details
• View medical benefits and copay levels
• View Prime pharmacy benefits and copay levels

• View temporary ID for subscriber and dependents
• Send ID via email to your providers

Languages supported: Spanish and English
Updated on
Apr 19, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 7 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.39K reviews
Pamela Demory Powell
January 27, 2022
Used to be great! Now when I try to log in with biometrics it asks to "Accept" the new terms of use. When I do that, it just goes back to the same screen. Then it will eventually say "BCBS keeps stopping" and gives me the option to wait or close the app. If I try to login with a password, it says cannot find and threatens to lock me out. This app went from priceless to worthless.
33 people found this review helpful
Did you find this helpful?
Blue Cross and Blue Shield of Texas
February 8, 2022
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at appfeedback@bcbstx.com. Thank you.
Maria Avilez
January 15, 2022
BCBSTX App is terrible! I set up Biometrics login, and it gives an error every single time. I have to type in the password instead; so frustrating to have to do that when the app is giving you the biometrics option. Chat in Contact US doesn't work, EVER, and can only be accessed in-app! I always get the error "Something went wrong". I can't access Actual Policy documents in the app. They're not listed anywhere. Who wants to carry a 100+page booklet around? This app is not convenient at all!
41 people found this review helpful
Did you find this helpful?
Craig Clarkson
May 12, 2020
Provider finder - one of the most likely uses of this app - actually just attempts to launch a browser window to a web page and that generates an error message. All attempts to drill down into spending details just land back at the individual in-network deductible entries, even when the UI explicitly says you're drilling to see out of network spending. Basically, the things I would use this app for are the very things that don't work. Very disappointed.
46 people found this review helpful
Did you find this helpful?

What's new

General improvements and bug fixes.