Helium Mobile Builder

Name: Helium Mobile Builder
Availability: InStock
Rating: 2.930000066757202 (104 reviews)
Author: Nova Labs, Inc

Nova Labs, Inc

2.9

104 reviews

5K+

Downloads

Everyone

About this app

Helium Mobile Helium Builder is the simplest way to deploy and manage Helium Mobile Hotspots.

Updated on

Sep 2, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Location, Personal info, and App info and performance

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

2.9

102 reviews

Victorious

March 8, 2024

Nice update.... part 2. Today was the 2nd time, the app updates, and now I cannot re connect to my account. The first time, I ended up reinstalling the app and having to reinstall my certificate. This took days to eventually figure out, and no one from support has responded to my inquiry to this day. When the app works I have no real complaints, but these lockouts feel like a rug at times.

8 people found this review helpful

Nova Labs, Inc

March 8, 2024

Victorious, it would be super helpful if you could provide more feedback, only two stars is concerning :) Update: thank you, Victorious for a more detailed response. If this happens again, please reach dedicated support for Helium Mobile Hotspots: https://hardware.hellohelium.com/en/articles/8881939-how-do-i-open-a-ticket

Shane Grems

March 15, 2024

This app has never fully loaded. I've attempted to set up my hotspot, and your app crashed every time I input the height or before. I've reached out to support with no help. This is frustrating as I've spent 4 hours trying to deploy my hotspot, and I can't use this app because it always crashes. This is not a good look for a newer company, I understand growing pains, but this app hasn't worked for me yet. Absolute garbage app!!!!!!!!!!!!!!!!!!! I'd give zero stars if it was an option.

8 people found this review helpful

Nova Labs, Inc

March 15, 2024

Shane, we apologize for the issues you've experienced. Please update to latest version 1.5.2 which has fixes for crashes during onboarding.

Arthur White

August 29, 2025

After latest app update all my hotspots have been deleted. Am I expected to have to go through to setup and deploy them all over again to get them added back?

1 person found this review helpful

Nova Labs, Inc

August 29, 2025

Hi Arthur, No, you do not need to go through setup again! Please contact support if you are still not seeing them. Toolbox Tab -> Get Support -> Helium Mobile Hotspots.