HHAeXchange+

Homecare Software Solutions LLC

About this app

The caregiver app for homecare, self direction, or Care Insights in Texas, Illinois, Michigan and Massachusetts.

Learn more about each mode below.

HHAeXchange+ provides a simple, fast, and secure mobile experience to connect caregivers with homecare agencies or self-directed employers. To satisfy the 21st Century Cures Act requirement, this app will only record a caregiver’s location when they clock-in and clock-out.

HHAeXchange+ has three modes:

-- Agency mode, for caregivers employed by homecare agencies
-- Self-Direction mode, for family and friends serving as caregivers
-- Care Insights mode, for payers that need member-related questions answered and recorded

Agency mode for homecare empowers caregivers to:

-- Clock in and clock out with location services or FOB
-- Manage their schedule on-the-go
-- Create unscheduled visits
-- Record plan of care duties
-- Conduct skilled or non-skilled visits
-- View member information like demographics, plan of care tasks, or get directions to the member’s home
-- Communicate with agencies in real-time through the Two-Way Chat Message Center


Self-Direction mode allows caregivers to:

-- Start and end a shift
-- View consumer information


Care Insights mode allows caregivers to:

-- Provide responses to member-related health and environment questions
-- Proactively monitor member health
-- Measure against the progress on a specific plan of care to improve member outcomes

Disclaimer: HHAeXchange+ requires an active internet connection (3G, 4G, or WiFi)

Ratings and reviews

Update: Lately this app has been good! Unfortunately, when I edit my time to clock in or out for missed punches, my supervisor doesn't get it on her end! I wish I could give this app a negative -☆ because this app has caused issues with clocking in and trying to update uninstall and reinstall and now it won't install at all....got me thinking it's something wrong with my phone and it's the app..smh. This is unacceptable for us to use as a clock-in method...this is messing with my livelihood!

This app is very glitchy and takes forever to get logged in and out. And it makes you get off the app and log completely back in just to switch between clients. So if you have to clock out at say 10am for one client and clock back in for the next at 10am, because they are in the same house, you lose time because it makes you swipe off the app and you have to sign back in and it just swirls and takes 3-5 minutes to sign in and out. * Update* Now it logs you out all on its own. Hate this app!

Update - "Invalid credentials" is a thing of the past. Now it's saying I don't have any internet connections, and the app requires a connection to work! I turned wifi on and off, nothing. I opened the internet, opened right up, even restarted my phone, and it still was saying no connection. This app stinks, plain and simple. It took forever to get Vesta running good, but it was great in the end! I should know I was one of its harshest critics.

What's new

This update improves clock-in and clock-out rounding by displaying rounded times at the capture, ensuring clarity. Additionally, caregivers and registered nurses will now encounter signature prompts based on contract needs, streamlining visit verification and compliance. We’ve also fixed pesky bugs for an improved user experience.