
Carolyn Chafer
It did work OK but a bit clunky, not intuitive to set up and there were many "hoops to jump through" - I think I needed to enter my PIN around 10 times. The app DOES appear on the apps list on the phone, however it's called "Approve" instead of "HID" so it took me a while to find it. I'm not sure of the point of it when Google authenticator could be used if the organisation allowed it - just another pointless app on my phone taking up space.
5 people found this review helpful

Paweł Ptasznik
Simply doesn't work. In GooglePlay store it is marked as "compatible with all of your devices" and when I tried to run it on my Xiaomi or Nexus or AndroidVirtualDevice, it displays "Your device is running in a configuration that is not supported for security reasons". Well, then maybe tell me what exactly is the problem with that configuration, so I can change it! My CreditAgricole-Nextbank (also with terrible IT support) forces me to use it to access my account, so it is a serious problem.
52 people found this review helpful