Big Problem! Check Capture keeps saying System Error! Takes days and more pics than I want to say to finally get it to deposit. Then it takes days for the deposit to come through into my account. I've not been able to get to class or eat for a couple days because of this problem. I've called and received the run around and NO help what so ever.
Not set up for tablets Would give it five stars but this is not set up for tablets. I have a Samsung Note Pro 12.2 and it is a little difficult to use this app in portrait mode using my keyboard setup, rotation needs to be added to this app for tablets. If you do this drastic change then I will give this app 5 stars.
WORST BANK EVER Check capture NEVER works. I've called and made so many claims and complaints with no resolution. They don't know what they're doing. horrible app and horrible bank. Wouldn't recommend to anyone
They will ruin your life If someone says hey, use Bank Mobile, I strongly urge you to NOT. Wait patiently for your first check and get a credit union account. They're less likely to screw you over.
Check Capture Doesn't Work App refuses to take a clear picture of my check, and it crashes when I attempt to activate flash to give it "more light" (despite the fact that I've got lamps trained on the check). When I attempt to submit a complaint, the app crashes yet again. It will often log me out, despite interacting with the interface and having JUST logged in. I have experienced all of these issues while testing the app on others' phones, too. This app is frustrating and unreliable, and I'm researching new banks.
The app itself is good But I hate the card itself. there limited places you can withdrawal money. I hate bank mobile so much
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