
Udayanga Nishshanka
I have been using the HNB Digital Banking app for a while now, and it works incredibly well. The user interface is smooth, transfers are fast, and it has made managing my daily banking tasks so much easier. As a suggestion for future updates, it would be awesome if the development team could add features to freeze/unfreeze debit and credit cards, and change card PINs directly from the app for better security and convenience. Overall, it's a fantastic app. Highly recommended.
7 people found this review helpful
Hatton National Bank
June 11, 2026
Thank you for your valuable feedback and for your continued support of the HNB Digital Banking app. We're glad to hear that the app is making your banking experience smooth and convenient.
We truly appreciate your suggestions, and we will certainly share them with our development team for consideration in future updates.

Kithmi Hettiarachchi
Worst banking app ever. It takes forever just to log in. Imagine needing to make an urgent transaction during an emergency and having no idea what to do because the app simply won’t load. Initially, I thought the issue was on my end, so I even tried switching networks, but it’s still been buffering for 15 minutes now. A banking app needs to be reliable when customers need it the most. This is extremely frustrating and unacceptable.
7 people found this review helpful

f.farwin rahuman
Loved this app and thought this is the best and most efficient banking app I've ever used. But since the last update I've been unable to log in , error messages one after the other : 'reset password, something went wrong, encryption needed' . Contacted the call centre and they had no clue as what had to be done. They did say they would look into the matter in 3 working days but its been weeks , still unable to log in and worse still is that NO ONE ever answers 😪
46 people found this review helpful