
Udayanga Nishshanka
āI have been using the HNB Digital Banking app for a while now, and it works incredibly well. The user interface is smooth, transfers are fast, and it has made managing my daily banking tasks so much easier. āAs a suggestion for future updates, it would be awesome if the development team could add features to freeze/unfreeze debit and credit cards, and change card PINs directly from the app for better security and convenience. āOverall, it's a fantastic app. Highly recommended.
Hatton National Bank
June 11, 2026
Thank you for your valuable feedback and for your continued support of the HNB Digital Banking app. We're glad to hear that the app is making your banking experience smooth and convenient.
We truly appreciate your suggestions, and we will certainly share them with our development team for consideration in future updates.

f.farwin rahuman
Loved this app and thought this is the best and most efficient banking app I've ever used. But since the last update I've been unable to log in , error messages one after the other : 'reset password, something went wrong, encryption needed' . Contacted the call centre and they had no clue as what had to be done. They did say they would look into the matter in 3 working days but its been weeks , still unable to log in and worse still is that NO ONE ever answers šŖ
39 people found this review helpful

Nitharshan Sivathas
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After using NTB mobile banking app for few years for all my transactions the app got much frustrating to use, and this app came the very right time , it is very much easy to use and the registering was easy than i thought. I am just starting to use it so haven't yet checked out all other features. It will be more useful if we could be able to choose the bank in credit card payment ( just to confirm if the bank is included), i am using HSBC card and i am not sure if i could make the payment.
165 people found this review helpful
Hatton National Bank
June 4, 2021
Hi, thank you very much for your feedback. yes you can make other bank credit card payments under bill payment and select credit card payment , once you enter the OTHER BANK card number our App will automatically pick the bank , please reach us on ebanking@hnb.lk for more details and support.