
Yvonne Strieter
I've been working with homealow for a little over a month now and it's been pretty easy to work with. Only thing is the prices for most homes aren't a fair price. Most customers believe we can do so much in such little time and not enough pay. Other than that I've really enjoyed using the app to connect with customers and receiving every single 5 star ⭐ review. I've been top cleaner since the 1st week I started.☺️
21 people found this review helpful
Homeaglow Inc Developers
November 7, 2025
Thanks for your feedback and for being a top cleaner, Yvonne! If a job seems underpriced, do a quick walkthrough with the customer to set expectations. They can add time if needed. You can also adjust your hourly rate to reflect travel and supply costs. Note that your new rate will only apply to future jobs. Keep up the great work!

Liz Anderson
Seemed great at first-no cost and I booked my first job so quickly and then a 2nd the next day. Then come to find out Homeaglow canceled the jobs on the clients behalf because the app requires a "welcome " phone call to be completed. I have rearranged my days and scheduled the calls at least 3 times- they still have not called. I got a text today asking when we could have the call, they agreed to a time today, and once again --no call. no call means no work. about to uninstall
19 people found this review helpful
Homeaglow Inc Developers
July 23, 2025
Hi there! We understand how inconvenient delays can be. If you've already reached out, feel free to make a follow-up. Cleaner Support is continuing to improve response times and scheduling, so we can better assist you.

Staci Smith
The app is great I only have 2 problems with it. 1st and very important is it doesn't alert you when your clients have messaged. There really needs to be an alert something that shows that there are unread messages. And an alert sent to phones. The second problem is lack of support. I have put several message to the support chat and I never hear back from them. This is not ok. For us or for clients. There should be a number to call especially in emergencies. Otherwise I love the app.
98 people found this review helpful
Homeaglow Inc Developers
December 31, 2024
Thanks for your feedback. Please reinstall the app and enable all notifications when signing back in. If the issue persists, contact Cleaner Support at support@homeaglow.com. While we don’t offer phone support, Cleaner Support is available 24/7. High message volumes may cause delays, but we're working to improve response times and service quality.