
April Momma
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If you need a stable job and income, this is not the app for you. clients cancel constantly at the last minute and homeaglows cancellation and lock out policies are so ridiculous you never get reimbursement for it. So basically you accept a job, client locks you in and then cancels right before you have to be there and you don't have time to pick up another job so it's basically a guaranteed waste of time that you can't get back. if you're lucky enough to keep an occasional client it turns outok
10 people found this review helpful
Homeaglow Inc Developers
July 16, 2026
We're sorry to hear about your experience, April. We understand how frustrating cancellations and lockout situations can be. We'd like the opportunity to review your concerns, so please contact us at support@homeaglow.com and our team will be happy to take a closer look.

Daja Burch
I tried to create an account as a cleaner but once I completed it and tried to sign in it wouldn't let me. I tried reaching out to support but they don't have a phone number or customer support to actually talk to and they just keep emailing/texting me a link that takes me to the service page. So, I have an account but can't access it properly and there is no support to help with the issue.
4 people found this review helpful
Homeaglow Inc Developers
July 16, 2026
We're sorry you're having trouble accessing your account, Daja. Please try using the **Forgot Password** option, then uninstall and reinstall the app and restart your device before signing in again. If the issue persists, contact us at support@homeaglow.com, so we can further investigate.

Mckayla Winter
Before you create an account, this is what I researched While Homeaglow is a legal business, it is widely considered predatory due to aggressive hidden fees. Their cheap introductory cleanings automatically lock you into a mandatory six-month subscription with steep cancellation penalties. Because the platform relies on unhelpful automated support and frequently frustrates both clients and independent contractors, it is generally much safer to avoid the app entirely
6 people found this review helpful
Homeaglow Inc Developers
July 8, 2026
Hi, Mckayla! The membership plan and fees are shown before you book, and support can help with any cancellation at support@homeaglow.com. Note this app is built for cleaners — a customer app is on the way. In the meantime you can manage bookings anytime at app.homeaglow.com.