
Danelle Lucado
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This review is for the app, not the company. This app is in need of an update!! It won't save to my home screen, the in-app links don't always work, it freezes, the messaging is very slow... it leaves you feeling unsure if it is even working at all. The navigation tabs don't load. I don't trust it so I've been using the platform online instead. Please update!!
14 people found this review helpful
Homeaglow Inc Developers
March 17, 2026
Hi Danelle, thanks for your feedback and for sharing the issues you’ve experienced with the app. We’re sorry for the trouble with freezing, slow messaging, and navigation. If this is still happening, try reinstalling the app. You can also email support@homeaglow.com—screen recordings or examples would help our team troubleshoot.

topaz “t” the dragonite
An app that takes itself too seriously and provides few clients. When you get offered a job, it's random, so make sure you catch the notification and respond in 5-10 min or you'll lose the job instantly. Presumably there's a lot of users. You're forced to interact with real human staff via email and do a welcome call once which can cancel out a job (happened to me). Clients can be flakey and unreliable. I'd give this app a higher score if there were more clients and no human staff.
25 people found this review helpful
Homeaglow Inc Developers
August 28, 2024
Hi there! The number of requests you can get depends on a number of factors e.g. if the client specifically requested you, your hourly rate, etc. Please reach out to us at support@homeaglow.com or update your review with your first and last name, so we can further check you account and help you improve your profile.

Cassie Tessa
CLEANERS BEWARE: They will deactivate your account with no word, even if it's clearly not your fault, it was an app error. There's no support to help you, they don't read or respond the appeals or emails. I've repeatedly sent email, messages and used their links, they don't respond, they only seem to respond to negative reviews. I just want my account reactivated so I can work.
72 people found this review helpful
Homeaglow Inc Developers
May 28, 2024
Sorry to hear that your account was deactivated. An email is usually sent from support@homeaglow.com to let cleaning professionals know the reason why their account is deactivated.
We're unable to look up your profile with your username. Contact us via support@homeaglow.com if this isn't resolved yet. Our team is available 24/7 to help via email.