No, the HomeAway Owner app absolutely does not work at all. It always reports that I have no messages in my inbox when I open it when in fact I was prompted by VRBO that there had been inquiries and transactions made in my account recently, The VRBO Owner app on my Samsung Android Note 5 mobile phone also does not work on my Samsung Note 5. I have to access VRBO from my laptop.
It doesn't work efficiently. I have updated prices and it takes a long while to reflect changes. I always have to access the website using my PC to make sure things are correct. I wrote a lot of info on the description of my listed property and all those texts do not show up on their french, german, etc. websites. I have reported the error and I will have to wait 3 to 4 days of the problem will be solved. 😐 it's not reliable. Disappointed. They need a new app developer. Seriously.
It is the worst nightmare I've had for sometime. I can't login to my account because they don't send the security code for two-factor authentication! People contact me and enquire about the property while I am powerless to reply! At least deactivate/unlist the property! Ironically when I contact the CS they tell me we can't help unless you provide that bloody code which they don't send!!! DO ME A FAVOUR AND UNLIST THE PROPERTY, I TRULY REGRET IT
Notifications stopped coming through. I had come to rely on them. Missed out on over £800 of bookings at a quiet time of year as a result.
Why can't I change the rates for my property??? It says an error has occured... Please fix these bugs
For a serious owner is a disaster manage the property's changement with app
This release of the HomeAway VRBO Owner App features improved security and fixes some bugs.
We are working hard to rapidly improve the mobile experience for HomeAway Owners, and we welcome your feedback.
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