
K Hammond
I am unable to transfer money. I can't put in the decimal point between dollar amount and cents. I assume this is the updated app. The rep at the credit union asked me to go to the app store. The app says installed with information about the new update. I opened it. The version is 4.0.3.3.33. Customers can not deposit to the A T M machines anymore. This entire process has been a pain when trying to do simple banking. I have been a member for over 35 years.
3 people found this review helpful

Joe Hennessey
I need this app specifically to deposit checks. Every time I do it, it's like threading a tiny needle - - “move closer", I do, “use a dark, non-reflective background", I do. Then I try focusing and capturing it manually. The images are in focus, but for a business check that's wider than a personal check size, it normalizes the aspect ratio, then the image gets rejected by inspection at the bank. I'm using a new $1400 Galaxy S25 Ultra with a clean lens. Ally Bank works 1st time, every time

Chris Velez
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This app is so much better than what it used to be. Most of the issues I see from reviews even from just a few months ago have been fixed. You can perform so many functions: appointment setting to see an advisor, transfers, bill pay, even transferring money for free to an external bank up to a certain amount. You can do a cash advance & credit card stuff too. So much is available and I don't know if I even know everything that it can do, and I can do almost everything I need in the app.
6 people found this review helpful