Idaho Power

Idaho Power

About this app

Access everything you need to manage your Idaho Power account from the convenience of our new mobile app!

· Log in using touch or face ID
· Quickly and easily pay your bill
· Save payment methods for quick, secure payments
· Track power outages and view the outage map
· Sign up for billing and payment programs
· View billing and payment history
· Sign up for and receive outage and billing push notifications
· Track your energy use

Users will need to register or log in to My Account. This app is designed for use on mobile phones only.

Ratings and reviews

I've never been able to log in to the Idaho Power app or their website because the two-factor authentication simply does not work. It’s been broken for a long time, and despite multiple attempts and updates, it has never been fixed. This is incredibly frustrating, especially for a utility company where access to account information should be simple and secure. Please address this issue — reliable two-factor authentication is a basic requirement in 2025.

I dropped my rating because for some reason since the first of the year I can't sign in. I can't use biometrics sign in, either. I was forced to uninstall app. I don't know why you people have a problem with cookies. Mine are working. I've used the same login since 11/2017 & now it's says invalid data. If this keeps up, I won't be able to pay power bill. FIX IT!!!

The app is great! The only reason I didn't give it five stars is that when I set up the date for my bill to be paid (before or on the due date), sometimes something goes wrong and I get overdue notifications. Then, I go into the app, and my payment shows as pending, even though I set it for an earlier date. Update: As soon as the customer experience consultants saw my review and were aware of my issue, they immediately started looking into it and took steps to correct it. Well done!