HelpDesk Host

IDrive Inc

About this app

Receive on-demand remote assistance instantly or schedule a session with HelpDesk by RemotePC. Using a one-time app installation, your issues are resolved in a secure way.

The remote control feature in HelpDesk Host app requires Accessibility permissions to enable a technician to remotely view and control your device for enhanced experience.
Using the Android OS accessibility API, the app grants the technician remote control access of the device with your permission. It does not collect any personal and sensitive data.
You need to enable the app under the Accessibility settings on your Android device.


Features
* Easy remote support on-demand from your trusted technician.

* Chat with technicians via text during the session for better understanding of the issues.

* The remote support is developed using TLS v 1.2/AES 256-bit encryption, so rest assured, the connection is highly secure.

Ratings and reviews

Hour on phone to only be advised it had to be escalated to a "tech 5" ...for the low cost of 99.00!!! When this router is less than a year old. No thanks... I'll take my money and business elsewhere.

Very helpful app.coinbase helped me with this app to connect with the robotic team.well done.very satisfied with the app

I just didn't get a good feeling from these people being very pushy demanding that payi them a hundred and forty nine dollars right to away to fix my problem.

What's new

Bug fixes.