
Paul Bonner
It does everything I wanted: one click backup of all the media on my phone, web portal, affordable price... but the autobackup stops working after a few hours. Start the app up again and it works for a few more hours. Talked to support and they recommended turning auto off and then on again and a phone restart, but it didn't help. This is on an s21 running Android 11. I'll come back after a few more versions, I guess. I really hope this app works out, because everything else tries way too hard.
39 people found this review helpful
IDrive Inc
August 26, 2021
We deeply regret the inconvenience caused. Write to us at support@idrive.com for further assistance and also please share the logs by navigating to 'Settings' > 'Report Problem'.

Jacques Roeth
This app is pretty foolproof and simple to use. That's both a strength but primarily a weakness. Upon discovering photos "backed up" from my phone, I found out the app backs up EVERY photo on your phone not just from your camera. Photos that other people posted in WhatsApp were being backed up for Idrive Photos. I have yet to discover a way to stop this. Also, user is not able to download (to PC) a group of photos like in Google or File Explorer. This is a BIG pain!
14 people found this review helpful
Hi Jacques, We would like to let you know that using the latest version of the app you can exclude folders/albums from uploading. For this you must disable Auto-upload option from Settings. Tap ‘Manage folders for auto upload’ and exclude folder/albums from the ‘Select Backup Items’ screen. For assistance contact us at support@idrive.com.

Rajiv Varghese
Ultimately not worth it. It just needs a basic feature to choose what to automatically back up and it then becomes workable. But as you may be able to tell from the reviews, this app doesn't let you do that and hasn't let you for a long period of time. Note that I am a paying customer, not the trial version so there is not an improvement there. I am also unable to upload particular photos for backup. I'm going to have to find another alternative to Gphotos.
17 people found this review helpful
Hi Rajiv,
We would like to let you know that using the latest version of the app you can exclude folders/albums from uploading.
For this you must disable Auto-upload option from Settings. Tap ‘Manage folders for auto upload’ and exclude folder/albums from the ‘Select Backup Items’ screen.
For assistance contact us at support@idrive.com.