Was great What happened to free shipping? Guess you will be losing a lot of customers from HK. The new "savings" in over 20k products are savings of a few cents (HK$). Also what happened to the 10% loyalty discount? My last order (last week) only got 5%. This wasn't communicated at all.
Efficient and reliable service to Australia Have been using I herb for years and cannot fault the service provided. Originally recommended by my Naturapath. My orders always provide free postage to Oz and I love their loyalty credits. Highly recommend.
Horrible UX I tried to order something, i see a message telling me i need to change the shipping method, but i can't find WHERE and no explanation is given. Then I accidently added the same item to the cart, becouse the cart icon at the top and bottom of the page do two completly differant thing. This new item is 'pending' for 15 mins now. No way to remove it or cancel or order without it. Even closed and restarted the app, still pending. What gives?
Convenient & easy & Loyalty earnings! I love this app it's great! It stores your search history all you have to do is shop, sign-in, confirm your info and you can order your products easily! Products usually ship free within a few days! Best of all, you earn cash towards your next order! I have had a great experience each use.
The payment never gets processed I am from India and ordered some Animal Nutrition Amino's. It accepts the order but the payment is always in pending state and after a day the order gets cancelled. May I know why?
What the heck??? Every item says out of stock, or add item to cart to see the price. Also, the shipping to US is more, yet again. I'm done. I have ordered from here for over 10 years. You keep going down hill. Buh bye!
• Homepage banners are now working faster and better than ever before!
• RMA status is now available in Order Details! Find the status of your returns or refunds right in the app
• Minor enhancements
A fascinating shopping experience designed for time and money savvy people.
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