Useful Ideal for making reservations when out and about. Easy way of cancelling bookings if plans change (as long as you cancel in line win the hotel/booking conditions). I assume that use of the app also means that you will earn points with IHG, which can be very useful. Unable to find any fault with the app.
Missing two stays Missing two stays even after talking too customer service regarding it and being told they would fix it. My stays have been better than I ever expected for Holiday Inn/Express. They have changed tremendously.
Great app The IHG website is clunky and very outdated but the app is perfect. It's easy to use and to find what I need easily. As a Spier member ease of booking and the overall rewards program are important.
Flexibility on the the go I frequently find myself having to change plans while traveling. This app allows me to book, change, or cancel reservation without having to call reservations.
The last couple update it only shows the vacation back ground there is no way to sign in. I am running a nexus 4 on android M
Now it is completely useless The recent updates have made the app unstable and useless. When trying to book from a Past Stay, any attempt to change the dates of stay immediately crashes the app... Over and over again. Insult to injury, when going to Feedback (just to get tech help on the above critical problem) the app blocks any typing of text and crashes the keyboard. I've used IHG hotels exclusively for many years and the app for as long as it has been available. It is now a complete nuisance and ineffective app.
Here’s an update to make it crystal clear we aim to earn your loyalty again and again.
-An Account page redesign to make managing your Rewards Club account easier and more intuitive. All the information you need is right at your fingertips thanks to a new layout.
-Receive free eBooks just by being an IHG® Rewards Club member through our partnership with Amazon Kindle.
-We know your time is valuable so your new in-app virtual assistant is always ready to serve up the info you need.
Experience Virtual Concierge. The Ultimate Hotel Concierge Mobile App Companion.
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Choice Hotels Android App – access to 6,300+ hotel properties anytime, anywhere!