Can not book any Resort I can not book any Holiday inn Resort it will not show them on the app please fix this. If you need more information please comment back.
Always their when I need them All Holiday Inn's need to offer free breakfast.
False information provided The app said no deposit required. All of a sudden Holliday Inn resort pulls out the price of my stay (1 night) 2 weeks before I stayed there. I called there customer service department and no one there cared. One of the rep supervisors I spoke to even looked it up on her phone with the app and saw the no deposit required. I spoke to 3 people and all I got was that the app dis not belong to them. This charge on my bank account ruined my anniversary surprise for my wife, plus I had planned to pay cash.
Typical Useless Rewards Program The app itself works okay but what good is it if after spending your hard-earned money at their hotel chain they don't accept their own reward points. I tried to book with reward points and the app said that there were no rooms available. When I changed the currency to cash there was a room available at that hotel for $156. Clearly rooms are available but not if you want to use a reward.
Privacy Issue Decent enough app, good rewards program, however....Norton has flagged the app as Medium Risk due the Personal Data Shared. Now usually this is just required for normal app usage but the report says "Collects and sends SIM card details, including address book, mobile PIN, and call history. This can add charges to data plan and is a MEDIUM privacy risk.". I cannot think what functionality needs any of this, perhaps IHG can enlighten us? Until they do this is getting uninstalled.
Poorly made The app has poor functionality.. and yes... a big fraud when they promise 2000 points by downloading the app while their customer care refuses to own the scheme
We update the app regularly so we can make it better for you. Get the latest version for all of the available features and improvements. Thanks for using IHG!
Choice Hotels Android App – access to 6,300+ hotel properties anytime, anywhere!
Amazing hotel deals for tonight + no credit card needed on selected properties!