Keep up the good work! Been using the app for about a year now. It used to be really clunky and buggy, but every update brings amazing UX improvements and new features!
Great app for booking hotels throughout Europe
Love the app and love IHG!
Called Customer support rep for help concerning bonus offer, he started argument, yelled at me and when I asked for his supervisor he hung up on me. Nothing left to do but refuse to stay at their hotels for customer support actions.
Beware of their Loyalty Program! I have many fond memories of various stays in IHG - InterContinental Hotels Group hotels. When I joined their loyalty program, Priority Club, it was one of the best in the world. During my various stays I racked up over 400,000 points, was a platinum member and enjoyed several privileges. The best feature of the program was "Points never expire". Fast forward to 2017 and all of that has changed. Priority Club is now IHG Rewards Club, points expire without notification (in other words you never know when they will zero your account), they have no decency to send you an email on points expiry and then you suddenly realize that 200,000+ points have vanished from your account. Customer care is of no help and they are cheating their customers.
Add IHG® Rewards Club Number to Reservations
You can now associate reservations with your IHG® Rewards Club Account after you book— right here in the App.
See Your Points Estimate Sooner
What’s more, you’ll now be able to see the approximate of points you’ll earn with a future stay.
Best travel app for hotel & home reservation deals for your vacation trips!