10-20.IO

10-20.IO Incorporated

About this app

10-20 gives first responders and public safety teams real-time location sharing and secure operational communications in one app.

LOCATION AWARENESS

• View on-duty personnel and unit locations on a shared map.
• Search and filter units by agency.
• Select units to quickly focus the map on their position.
• Control on-duty status and background location sharing.

10-20 COMMS

• Start direct messages and group conversations.
• Send text, photos, files, and shared location pins.
• Receive real-time message updates and open conversations from notifications.
• Send broadcast messages and receive critical alerts for urgent communications.
• Invite members by code, link, or QR code, including guest participants.
• Queue outgoing messages when connectivity is limited and send them when service returns.

BUILT FOR FIELD CONDITIONS

10-20 is designed for police, fire, emergency services, and other public safety organizations. It supports constrained and satellite-capable network conditions by prioritizing essential messaging and on-duty location updates while reducing nonessential traffic.

10-20 helps teams improve situational awareness, coordination, response times, and interagency collaboration with security, reliability, and ease of use at the center of the experience.

Continued use of location services in the background may decrease battery life. Location sharing is controlled by the user’s on-duty status and organizational policies.

What’s new

Fixed sign-in verification delivery and improved Comms real-time updates, media handling, conversation ordering, notification behavior, and starting new direct-message conversations.