1.53K reviews
Content rating
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About this app

The MyVanilla App provides you FAST, SECURE and EASY access to your MyVanilla Prepaid Visa® Card so you can manage your account how, when, and where you want. Spending and money management – your way, every day, for your life. Always know your account status while you’re on the go with the MyVanilla Mobile App.
Updated on
Mar 21, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location and Photos and videos
This app may collect these data types
Personal info and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

1.52K reviews
Kerry Kurtz
April 5, 2023
Basically all this app is is a way to see your balance and transactions. You cannot even change your account info (example - your address). Also, transactions that you can see the whole transaction on the website gets truncated in the app and no way to expand it. There is also no way to contact anyone other than by snail mail or telephone (it is an automated system with only 4 options and no way to talk to a live person about a problem that is NOT listed as 1 of the options). VERYSour experience
50 people found this review helpful
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A Google user
October 14, 2019
Been using this app for a couple years now. Everything is straightforward & intuitive. Never had a problem until a few days ago.. All of a sudden one day I go to log in & it tells me my username and/or password is wrong but it isn't. I can log in on my desktop just fine. I'm not sure what the deal is.. I uninstalled & reinstalled to see if that would work but to no avail.. Shame.. Back when it worked, it was easily a 3.5 or 4 star app.
42 people found this review helpful
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A Google user
January 3, 2019
Everything seems to be working great. I havent had any of the login problems people are complaining about. App crashed on me once when allowing it to use my location for relaod locations, but after starting the app again it worked fine. so far the experience has been great, but ive tried a few different prepaid cards and eventually something always goes wrong lol. hope this one works out.
39 people found this review helpful
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What's new

Minor bug fixes