Horrible, Horrible, HORRIBLE Card! My card got hacked so I had to dispute the charges and request a new card. That was fine, I expected that. But I had to call in FOUR separate times to take care of this. The first time was to report the charges and request my new card, not only did they tell me I had to wait until the hold charges were marked completed (which caused my account to go into the negative) but once they deactivated my old card, I was told that there was NO WAY for me to have access to my money while I wait for my card.
Needs fingerprint recognizability I came back to android from an iPhone in which the app there had the option of using your fingerprint to open it. REALLY MISS THAT FEATURE. COULD YOU UPDATE THE APP FOR ANDROID SO THAT IT TO HAS THAT OPTION? when that happens I'll update to 5 stars.
Transfer Function don't work! I used to love this app every since the update you can't transfer money, they transfer you to tech support and u be on hold for minutes, hours, I'm changing and going back to a checking account it don't even make any sense to have a sub account with these people and no use for and app!
I still haven't received my amex serve card. I've ordered and reordered cards probablynten ti!mes. Last call stated the card I had was good. But they wanted to mail me another. I now have an amex prepay gift card I have no clue how to register.
Love this app. Makes it easier to use my Serve acct on my phone. Bad thing is I was hacked and they emptied my serve acct and emptied it as well as my checking acct the card was linked to. AE gave me back the money that was on the card but not the overdraft fees from my bank which was over $300. Om
Wish they would bring app up to date Annoying to have to STILL type in password instead of using fingerprint. Also lags and is just plain outdated.
You can now choose up to 5 American Express Serve Accounts from the family of American Express Serve Prepaid Debit Cards:
· American Express Serve
· American Express Serve with FREE Cash Reloads
· American Express Serve 1% Cash Back
· One VIP™ from American Express Serve
· American Express Serve® (Jackson Hewitt Co-Brand)
You can add checks to your Serve Account by using Mobile Check Capture by Ingo™ Money. Just login to your Account via the Serve mobile app and tap “Add from a check”.
If you download the American Express official service app for free, you can check your usage and the number of points card is your whenever they want.