Serve

Interactive Communications International, Inc.

About this app

WHAT IS SERVE?
Serve is a financial Account with no credit check, no minimum balance, and no hidden fees. With a suite of options to choose from, Serve allows you to handle your money with ease. Our Accounts give you tools to help you budget, flexibility to spend online or in stores, and many conveniences including easy access.

Visit us at serve.com for more information

HOW THE SERVE MOBILE APP WORKS:
• Easily manage your Serve Account on the go, wherever you are!
• Log into easily access your Available Balance and view the details of all your active and completed transactions

MONEY IN:
• View your Direct Deposit information
• Easily add money directly on your mobile device using Mobile Check Capture
• Request money from other Serve Cardholders

MONEY OUT:
• Send money to other Serve Cardholders
• Use your Serve card to make purchases online or in-store

BRANDS YOU CAN TRUST
• Our partners American Express® and Visa® bring the reliability you need and the value you deserve
• We work hard to keep your information and money safe and secure
• Our 24/7 Customer Service representatives are there for you, day or night

Ratings and reviews

HORRIBLE! I wish I had $1 for every time I seen the "oops, we are temporarily unavailable" notice on the website and app because I would have enough money to start my own banking service. The constant not being able to access anything because it's always down; can't check my balance, transactions or anything. The monthly fee should be waived for this headache and for transactions getting declined even though there's plenty of money in there to cover what I'm trying to purchase. Just HORRIBLE!

I can no longer recommend this product. All of the features it states you have to control your account and subaccounts don't work. You can't make changes to your sub's address and phone, can't order replacement cards, etc. Neither on the app or on the computer. Customer support is all push button. If you are fortunate enough to contract a human, you get disconnected. I have used this app for years and it does work to send money, use an ATM, or make purchases just fine. But support is abysmal!

The old app worked fine. This redesign does not work at all. Down for a week? Unprofessional. I have been unable to log in for 1 week now. I sat on hold for 40 minutes with no answer. I hung up. I can get on the website via my laptop, but not the app. Very poor rollout. An older version should be put in place if something like this happens. Not cool, AmEx. Very angry at this.

What’s new

- Performance improvements
- Minor bug fixes