InnoCaption Live Call Captions

4.2
1.77K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Does your hearing loss make it hard to follow phone conversations? InnoCaption’s FREE call captioning app makes taking calls simple. Transcribe calls in real time using either AI-generated captions or live stenographers (CART). Follow a live transcription on your phone with our speech to text technology that provides fast and accurate captions of your conversation.

If you have difficulty hearing phone calls due to hearing loss or tinnitus, our FCC Certified service is offered at NO COST. Automated captions are available in additional languages, including Spanish, through Automated Speech Recognition (ASR) technology.

This is a relay service for the modern world. Live transcribe modes can be switched at any time – even during your call! Select between live human stenographer captions or best-in-class dictation to text software for your audio transcription needs. Our caption app makes it easy to call your loved ones and keep up with the conversation thanks to our accurate transcriptions and speed.

InnoCaption’s speech to text technology makes phone calls accessible for the deaf and hard of hearing. Seniors, veterans and others with hearing loss - our voice transcriber is the perfect fit for all eligible users and devices. Save and rev iew important call transcripts. Transcribe calls on your mobile phone, tablet or computer. To mirror your call captions and enjoy video calls on your computer, simply log in to our website from your computer’s web browser.

InnoCaption is the voice to text call app that meets your accessibility needs. Whether you are deaf or experiencing hearing loss - InnoCaption is the solution to help you communicate and make calls with confidence.

INNOCAPTION FEATURES

Live Captions for Phone Calls
• Ava ilable call caption modes - Select a live stenographer or Automated Speech Recognition (ASR) software during your call
• Call captioning app for the deaf and hard of hearing
• Captions available in Spanish, French, Chinese, Vietnamese, and more with AI technology
• See live captions on a computer screen with DeskView - great for video conference calls!

Make & Receive Phone Calls With Ease
• InnoCaption is FCC certified, funded, and FREE for individuals with hearing loss
• Stream calls to your Bluetooth compatible hearing aid, Cochlear Implant, or other assistive listening device
• Sync contacts for quick and convenient dialing

Stream calls to Bluetooth enabled hearing aids and cochlear implants from manufacturers such as:
• Oticon
• Phonak
• Starkey
• MED-EL
• Advanced Bionics
• Cochlear
• Unitron
• and more!*

Talk to Text Call Transcripts
• Get a live transcription so you never miss a conversation
• Save call transcripts of captions to rev iew after your call
• Visual voicemail converts voicemail to text for convenient review and reference

Spam Filter for Secure Calling
Block high-risk calls and get notices for potential spam calls

911 Calls
• Emergency call captioning available when you call 911 from the app**

*Compatibility information provided should be used for reference only. Due to potential variations in hardware and software compatibility may vary.

**911 service may be limited or unavailable in the event of network disruptions or degradation, service connection or internet failure, or other circumstances. For more information visit: https://www.innocaption.com/calling-911

Cellular data plan or Wi-Fi connectivity is required for usage.

FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund.

For more information, visit us at https://www.innocaption.com
Please reach out to us at support@innocaption.com for any assistance.
Updated on
Nov 1, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity
This app may collect these data types
Personal info, Contacts and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
1.71K reviews
Alex Musso
December 9, 2023
The application performs exceptionally well on Android 11, delivering outstanding audio quality and consistently strong reception. However, on Android 13, I encountered a significant change. While the app flawlessly transfer text during calls, there is a notable absence of audio when making or answering calls. Fortunately, audio can still be routed through a Bluetooth unit. It's worth mentioning that the range and effectiveness of options seem to be more efficient on Android 11.
140 people found this review helpful
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MEZMO Corporation
December 11, 2023
Hi Alex, thank you for your detailed feedback, we've shared your review with our support team and they'll be emailing you right away to get more information regarding the issue you're experiencing on Android 13. Thank you again for taking the time to review our app and for sharing your feedback with us. We look forward to connecting with you!
Kitty Trimm
January 29, 2024
This app is a lifesaver for me!! I am in the middle of moving & having to set up new services. I am hard of hearing & people's accents are hard for me to understand. Trying to set up a new service at my new place would have been impossible if I didn't have this service. I would say that so far, their AI transcribed it's about 98% accurate, which to me is excellent. I love how easy it is to use options available like forwarding my number & using Bluetooth. This is beyond helpful! Thank you!!!
126 people found this review helpful
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MEZMO Corporation
February 1, 2024
Hi Kitty, thank you for your wonderful review and feedback, we're so glad InnoCaption was able to help you during your move. If you ever have any questions about any of our features, or questions, comments, or suggestions for our team, please do not hesitate to let us know by emailing us at support@innocaption.com. We hope you have a great day!
tammy bird
January 13, 2024
This app is my call app. Without it I wouldn't be able to make phone calls. It's clear both ways. THE BEST IS THE SUPPORT TEAM. very fast help for any issue . Will help in a excellent timely manner. I've not had many issues at all and I've been completely without hearing since 2017. But when I have had an issue, the response was great 👍 Thank-you innonocaption for making things a little easier on the phone call end.
134 people found this review helpful
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MEZMO Corporation
January 17, 2024
Hi Tammy, thank you so much for taking the time to review our app and for sharing your experience with us, we've let our support team know and they're very happy to know InnoCaption is your go-to call app! If you ever need anything, or have any suggestions for our team, please do not hesitate to let us know! Have a wonderful day :)

What's new

InnoCaption v3.0.31
- Minor bug fixes and stability improvements