Intact Insurance

27.9K reviews
Content rating
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About this app

Anything can happen, and when it does, it's good to know you can access your insurance information anytime, anywhere. The Intact Insurance app provides you with quick, secure access to the services you need when you need them most.

• Track your driving behaviour and potential savings with my DriveTM
• View your home or vehicle policy
• Check the status of your claim
• Access the proof of insurance for your vehicle
• Consult your billing statements
• Get tips on how to prevent severe weather damage
• Connect with your representative
• Switch to paperless and more!

Download the Intact Insurance app today.

*Conditions, limitations and exclusions apply. Visit for all the details.

By clicking “Install”, you consent to the installation on your mobile device of the Intact Insurance app, and to any future upgrades or updates thereto , made available by Intact Insurance. You further agree that the Intact Insurance app, or any updates or upgrades thereto, could or will perform the functions described above. You may withdraw your consent at any time by deleting the Intact Insurance app from your mobile device.

The Intact Insurance app is offered free of charge, but standard data rates and fees may apply. This app is not optimized for tablets.

© 2021 Copyright Intact Insurance Company. All rights reserved.
Updated on
Nov 29, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Photos and videos
This app may collect these data types
Location and Personal info
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

27.5K reviews
Rachel Gum
November 29, 2023
The tracking system is horrendous. So many untracked trips, and the few it does track, the distance, time, and map don't make sense. It doesn't track shorter trips whatsoever, and it only tracks 15 minutes of longer trips. If Google knows where I am all the time how come Intact can't? Fix your app. PLEASE! And don't tell me to reinstall, check the perms, or make sure the app is running, because I've done that multiple times already to no avail.
14 people found this review helpful
Intact Insurance
November 30, 2023
Hello Rachel, thank you for your comment. We're sorry you're experiencing issues. There are a few reasons why a trip is not recorded: intermittent Internet connection in a remote area; battery below 20% while driving; energy saving option activated, etc. To verify a specific trip, contact us at Thank you and good day!
Hossein Shafeghati
November 3, 2023
The app is really garbage in terms of speed, detection of driving, and scoring. You still get a discount on the insurance premium, granted, but it's really annoying that the app is always like a beta version full of bugs and the score and discount percentage appear arbitrarily calculated. If it weren't for the discount, I wouldn't keep the app for a second on my phone as a measure of checking my driving safety.
22 people found this review helpful
Intact Insurance
November 3, 2023
Hello Hossein, thank you for your comment and review. We are sorry that the app does not meet your expectations. We have forwarded your comment and suggestions to our developers who are actively working to improve the app! Have a good day!
Mike K
October 14, 2023
This latest version is giving misinformation. All of my trips have had no issues with any of the categories but yet my smoothness rating went from 100% to 90%. Each trip shows a checkmark for speed, focus and smoothness, but yet my score keeps decreasing. How is this supposed to be helpful. Drivers are angry because I'm being so careful l to keep my discount. I was at 100% for over a month and with no trips where there were any warnings for smoothness etc. But yet I'm at 90%. WHY???
49 people found this review helpful
Intact Insurance
October 17, 2023
Hello Mike, we are sorry for the problem that you are experiencing. We invite you to contact our technical support at 1 844 313-7980 weekdays from 8AM to 8PM or Saturday from 8H30AM to 4H30PM or at with your information, so that one of our agents can investigate your file and assist you. Have a nice day!