Intact Insurance: Mobile app

3.8
30.5K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Anything can happen, that’s why you need convenient access to your insurance information and when it does. Intact Insurance gives you easy access to your home and vehicle insurance policy through a seamless platform made just for you. Manage your policy and get the services you need directly within the app – Intact Insurance has you covered.

Enjoy advanced tools to support you thanks to Intact Insurance. Responsible driver? Discover my Drive – made to bring you a personalized premium based on your safe driving. With in-app tools such as Crash Assist, Car Care, and roadside assistance, you can confidently hit the road knowing the Intact Insurance App has your back. Access safety insights, fuel-efficiency tips, and even get Weather alerts to keep you prepared. my Drive was built with your safety (and savings) in mind.

Intact Insurance makes it easy to manage all aspects of your insurance through an easy-to-use app. File claims and consult billing statements easily. Check claim status, access proof of insurance, and get tips on how to prevent severe weather damage – all with the Intact Insurance App.

Download the Intact Insurance App today and get all the tools you need.

INTACT INSURANCE FEATURES

YOUR INSURANCE INFO WHEN YOU NEED IT MOST
- Access policy details and proof of insurance in a few taps
- Manage your insurance policy seamlessly in-app
- View your home and auto insurance information directly on Intact

CLAIMS ACCESS & SUPPORT AVAILABLE ANYTIME
- File claims easily with the app for peace of mind
- Contact your claims representative and receive status updates
- Manage and monitor your claim status directly in the app

DRIVE WORRY-FREE
- Enroll in my Drive™ and get helpful safety insights and tips
- Intact Insurance is there when you need it most with Crash Assist in the event of an accident
- Get reliable roadside assistance1 directly from the app
- Car Care provides valuable insights into how you can maintain your vehicle in top shape

INSURANCE TOOLS MADE FOR YOU
- Save on insurance with a my Drive™ personalized auto insurance premium
- Track your driving behavior and get a car insurance that’s priced right for you
- Get weather alerts and tips on how to avoid damage
- Enjoy paperless convenience at your fingertips

Download the Intact Insurance app today for a better way to manage your policy.

* Conditions, limitations, and exclusions apply, and features may vary in each province. Visit www.intact.ca for all the details. Your insurance contract prevails at all times; please consult it for a complete description of coverage and exclusions.

1Services offered by an independent third party as part of the roadside assistance endorsement.
The Intact Insurance app is offered free of charge, but standard data rates and fees may apply. This app is not optimized for tablets.

© 2024 Copyright Intact Insurance Company. All rights reserved.
Updated on
May 15, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Photos and videos
This app may collect these data types
Location and Personal info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.8
30K reviews
Joanne Pirie
May 21, 2024
The app works well most of the time, but there still seem to be a few glitches. I am very conscientious about driving the speed limit and watching out for hard braking. I drive exactly the same all the time and then for some strange reason I get assessed for a hard braking when I know that I did not have any and It then drops my score about 4 or 5 percentage points. It then creeps back ever so slowly, even after driving for several weeks without any infractions.
Intact Insurance
May 21, 2024
Hello Joanne , we are sorry that the app does not meet your expectations. Even experienced drivers need to brake hard or accelerate quickly sometimes. It’s your safety that matters most, which is why your score is calculated over the average of several trips. One individual event will not have a significant impact on your overall score. Thank you
Rick Johnston
March 24, 2024
extremely frustrating experience. I tried contactin support several different ways. Got a response one time. Advice was to reinstall the app - or log out and back in - every few days. That's a poor solution since it's a waste of my time and by the way I don't know if it's going to stop recording trips until it's stopped. Lately it's been recording short trips but not longer ones. I simply cannot trust this app to do its job. My rating is still one star and my request is the same. Fix the app.
19 people found this review helpful
Intact Insurance
January 23, 2024
Hello Rick, we are sorry for the problem that you are experiencing. We invite you to contact our technical support at 1 855 785-2223 weekdays from 8AM to 8PM or Saturday from 8H30AM to 4H30PM or at mydrive.quebec@intact.ca with your information, so that one of our agents can investigate your file and assist you. Have a good day!
Irene A
April 16, 2024
App doesn't show the overview page, I can get the documents, like proof of insurance as I did before. Edit: I called customer support today and problem was fixed. Thank you. But still not a 5-star app because it is not accurate with the driving on My Drive feature. It states that I have used the phone when I didn't even touch it nor the screen on the car computer when I received a call. Also, the speed detection is flawed. Often shows incorrect abrupt breaking or incorrect speeding.
17 people found this review helpful
Intact Insurance
April 15, 2024
Hello, we are sorry for the problem that you are experiencing. We invite you to contact our technical support at 1 844 313-7980 weekdays from 8AM to 8PM or Saturday from 8H30AM to 4H30PM or at clientcentre@intact.net with your information, so that one of our agents can investigate your file and assist you. Have a good day!

What's new

We updated our claims process to make your life easier:
- Photos and documents can now be added to your home claims
- New notifications regarding your claims are available on the overview tab
- Claims timeline can now be accessed