
Arpita Nayek
The booking system needs improvement. While booking, only one boarding point was available even though the bus stops at multiple locations. When I boarded from a later stop, the conductor told me I had no right to my reserved seat because I did not board from the selected point. This is unfair. If the bus allows boarding at intermediate stops, those stops should be available in the app. Otherwise, clearly mention that passengers may lose their reserved seat if they board later.
1 person found this review helpful

Amit Chattopadhyay
"Very disappointing app. Although buses stop at many locations, tickets cannot be booked through the app from all those boarding points. Even after booking a ticket, the app does not clearly show which bus will operate on the route. Passengers often have to visit the depot or contact staff to get basic information that should be available in the app. This makes the booking process confusing and inconvenient. The app should provide complete boarding-point options
5 people found this review helpful

Ayan Singha
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The women's ticket value is zero. which is poorly used when booking the ticket online. For local transportation they are purchasing tickets from boarding point to destination. Even though they are travelling maybe 20-30% of the total distance. Thus reducing the seat value and the one who actually needs it, can't get it. Very poor from SBSTC.
4 people found this review helpful