Latisha Blyther
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Love this app. I had it for a while. I turned the services off for some time, called back , and was able to get my same fax number. They alway have the best customer service. I came back to add, For people like myself that uses fax maybe once or twice, there should be a lesser cost plan. Like for 5 faxes. $6.99...etc I don't see the need of kerping paying $19 something monthlyvwhen its barely being used.
9 people found this review helpful
Hello Latisha. Thank you so much for your excellent feedback. We are pleased to hear that you were able to retain your old number and please do not hesitate to message us at socialsupport@efax.com if you require any assistance. ^RA
Sarah North
Obviously, it's easier to use all the products this service offers from the desktop site, but the app is handy for quick actions, such as checking your inbox and reading documents. Unfortunately, scammers have started using eFax to harass members. Hopefully, eFax will make it easier to block these interactions soon.
2 people found this review helpful
Hello Sara. Thank you so much for your feedback and we are very pleased to hear that you find our service convenient. Regarding harassment, please feel free to message us at socialsupport@efax.com for further investigation regarding eFax users using our platform to harass other users. ^RA
jeriel davis
Great app! Extremely useful in my line of work where they're are still some business trapped in 1993 and only communicate via fax! We use it to send invoices. REQUEST FOR DEVELOPERS: PLEEEASE find a way to show tags in the inbox! I get hundreds of purchase orders from the same vendor and without being able to rename/tag it in the inbox, I just have endless faxes from the same number and have to manually go in and check each one to find what I'm looking for! Other than that, great app!!
15 people found this review helpful
Thank you so much for your feedback Jeriel. We are very pleased to hear that you are happy with our service. We recommend using Tag as additional labels for searching faxes with the search feature. You can also make custom folders if necessary. For further assistance, please message us at socialsupport@efax.com and we would be happy to assist! ^RA