VALENBISI

JCDecaux SA

About this app

With the new VALENBISI app you will discover a new way to enjoy the service, the main functions are:

· Find the nearest stations and their occupancy in real time.

· Unlock the bike at the station.

· Notifications about your trips.

· Check routes and cycling routes.

· Get rewards and free rides for your friends.

Download our app and don't miss any news!

Ratings and reviews

Bad experience. App crashed multiple times while trying to set up. Got charged twice had to get refund for second service. Bicycle was covered with grease got all over my clothes. Navigation app on bike made it very hard to find parking place which caused me to use a bike more than I wanted to and got charged for it. You would think they'd put a spot to mount your phone on the bikes since this is an app driven experience. Instead had to put phone in basket and it bounced all over the place.

Disappointed with my experience. Purchased a one-day unlimited pass for €3.99 plus tax, but was unexpectedly charged an additional €6 a few days later. I reached out to customer service but received no resolution. Noticed several other customers faced similar overcharging issues. Beware!

AVOID! 1. The bicycles are so heavy and slow, it's literally 3X times harder to ride than average bicycle(I'm a trained person) 2. No FAQ in application, where are the rules? Instructions? 3. The bicycles are really rigid, no any amortization

What's new

We are regularly updating the app to improve your experience. This new version improves stability and brings new features to guide you to your destination.