JOE & THE JUICE

JOE & THE JUICE A/S

About this app

Use the JOE & THE JUICE app to order coffee, juice, fresh bowls, and smoothies, for pick-up or delivery, and earn points on every purchase.

After your first app order you will get an item at no cost.* Sandwich, smoothie, or salad bowl—you choose!

Still not convinced? Here are more good reasons why you are going to love the JOE & THE JUICE app:

PRE-ORDER:
- Skip the line and save time!
- Place an order in the app and it will be ready when you arrive, or choose an exact pick-up time.
- Customize food and drinks to your dietary preferences. Gluten free sandwich? Acai bowl without granola? The app makes it possible.
- Track the progress of your order and receive a notification when it’s ready!

LOYALTY CARDS
- Buy a loyalty card in the app and save up to 30% on juice, sandwiches, and more!
- Use your loyalty card and get an extra boost in points so you can level up and unlock new gifts faster.

But remember, the app is not just a loyalty app, just like JOE is more than just a cafe or clean juice bar. With the app, you can also earn points with every order, level up through tiers and complete fun, rewarding challenges.

TIER LEVELS & POINTS
- Earn points with every purchase! More points unlock new tier levels and reveal secret offers and rewards.
- GREY: Earn a complimentary item after your first app order.* Like a yummy sandwich!
- PURPLE: A treat on us, like some delicious banana bread, and a signature juice so you can get those greens in.
- YELLOW: A reusable JOE & THE JUICE coffee cup. Save the planet and some cash with a 10% discount when you bring it to collect your coffee order.
- PINK: We’ll get you some exclusive merch. Now it’s more than just JOE coffee and juice—it’s a lifestyle! You also get 5 coffees on us every month.

DELIVERY
Need your brewed espresso, tropical smoothie, breakfast bundle, or sandwich delivered straight to your door? Say no more! Skip other delivery services and order delivery directly through the app so you don’t miss out on any points.

WAIT, THERE’S MORE. USE THE APP TO:
- Find the nearest JOE & THE JUICE location.
- Scan for points when you order food and drinks at the counter.
- Reorder your favorite food and drinks with two taps. That best smoothie on the planet. Or sweet green salad.
- Receive special coffee and juice offers before everyone else.
- View allergens, nutrition, and calories for each food and drink product. Gluten? Vegan? Specialty coffee order? The app has your back.

*To receive a complimentary item, the first app order cannot be water, shots, or counter products. Offer limited to one per credit card.

If you have any questions or feedback, you can contact customer service in the app.

For more juice, smoothie, coffee, and fast delivery, find us on Instagram @joeandthejuice or visit www.joejuice.com

Ratings and reviews

I agree with another review that it's unclear what stars and the rewards I'm working towards. Often it says "2 more for rewards" and then when I order something, it doesn't change. Then another login would say "3 more to go" and again I don't see what's changed. also a big gripe, please update your android app icon for material u and the upcoming material 3 expressive. when I turn on theming, the icon is just a colored circle - the icon disappears into the color.

Crashes constantly. The store associates do not abide by the wait time in the app at all, and will not provide refunds when they run out of items. Instead you have to go through the app and try 3-4 times to write in the inbox, only for the app to crash mid sentence. Then, good luck getting the refund. Very, very poor customer service and they haven't updated the app in years, they don't seem to care that it hardly works.

Terrible UX and experience. You need to provide a ton of data (phone, email AND agree to a ton of terrible consents and location) to even start once you're in the app the ordering is extremely confusing. Once you're ready to buy get ready to have to dig out your credit card and billing information. I think the only thing you're missing is asking for my my mother's maiden name and my personal ID number.

What’s new

Enhanced app performance and stability.