
Rachel Sidocon
They lost my parcel. Yes, they refunded the amount so I could refund my buyer — but I was the one who had to go all the way to their office just to file for the refund. Think about the hassle and inconvenience that caused me. I lost so much on my end — work hours, time, travel expenses, and the stress they caused. Plus, they lost a limited edition set of pcs.
23 people found this review helpful

hunaina Malawi
It's not very good app, customer service is not always available like the other apps. It should be 24/7. Whenever you like to request customer support services they should be able to reach you out. They should prioritize their valued customers! But this one J&T express apps? Naaah i recommend SPX now than this J&T.

Jimmuel Laconico
Don't use this app. I made a shipment and the pick up time is 11 am to 12 nn but until 2pm no one's pick my shipment. If you want to send any item use flash express instead, there pick up is so accurate and the shipping fee is too cheap.