
ULA Angel
Unable to Plan My Trip. does not allow time change for either 'Depart' nor 'Arrival' times. VERY frustrating to think I have to look at what the different transit schedules are in order to plan a trip or call. I even tried refreshing the app & making sure it has been upgraded. If there's a known issue with part of the app not working correctly, it would be nice if a 'notice' came up acknowledging it & that the IT crew was working on correcting it.
1 person found this review helpful

Dallas M
MyRide has gotten better over time. I think it's fairly easy to use and I don't usually have any issues purchasing or scanning my tickets on metro lines. My biggest aks would be to redo the trip planner and next ride pages. First, they are very similar to each other and don't provide much difference, second, the trip planner is a little difficult from a UI/UX perspective when you're a newbie on the app. Too many options and it needs to be simple.
9 people found this review helpful

A Google user
- Flag inappropriate
- Show review history
Does what it says on the tin, I guess. The fact you can't buy single tickets is ridiculous, and most of the links on the main menu open as web pages rather than in-app. There aren't any alerts or information on where your bus or train is. It's literally just a way to buy day passes, which is okay for tourists, but if you actually plan on using RTD more than about once a month you're better off getting a MyRide card and using the Transit app for information.
65 people found this review helpful