Klara – Patient communication

ModMed

About this app

Thousands of healthcare teams across more than 40 specialties connect with and care for their patients using Klara’s secure messaging and telemedicine solution because it’s convenient and accessible to patients with no login, password, or download required—ever. With Klara, practices grow by providing patients with the convenient experience they demand while making their operations more efficient.

Customer support is available in-app or by email at [e-mail].

FOR PROVIDERS
(Patients, see below)

With Klara, you can:
1. Provide your patients with excellent care no matter where they are through secure messaging and video visits
2. Communicate directly with patients, team members, and external providers
3. Whatever you’re sending — messages, documents, photos, or eForms — it’s all secure and HIPAA-compliant
4. Respond to texts, voicemails, website messages in one central place
5. Assign messages to your colleagues for quick responses
6. Send online forms for patients to fill out digitally
7. Automate routine patient outreach to patients before and after their appointments, including reminders, pre-visit instructions, post-visit follow-up, etc.
8. And more!

You need a Klara account to use this app. Sign up for a free demo on our website.


FOR PATIENTS
Download the Klara app to connect with your doctor and other healthcare providers over secure messaging and video visits. You can also access Klara by going to patient.klara.com and entering your mobile phone number.

Your healthcare provider must use Klara for you to use this app. If they’re not already using Klara, ask them to sign up today!

Ratings and reviews

Moderately useful in communicating with my pain doctor and staff. Would be a lot better if I could take advantage of bio logins instead of having to get a text and an email just to login. And that's of it decides to connect in the first place. Many times it just hangs after I tell it I'm a patient. And now, trying to attach my new insurance card to send, it crashes on me every time. Definitely needs improvement.

This app is awful and I hate that it's what our medical service provider uses. It's supposed to keep you logged in for 30 days but never does. It needs a text and an email code every time you log in. Crashes when trying to upload documents. I end up using the website instead of the app every single time. Waste of time, waste of effort, waste of space.

This app crashes constantly, asks me to verify multiple pieces of information every time i want to log in, even if you click "remember device for 30 days." It's user-hateful. looks ugly. if the app will let you upload a pdf, it will send it automatically, you cannot review to make sure its the correct document. Using it makes me sad, i hope it gets fixed.

What’s new

Updating the app to be compatible with upcoming Klara changes.