Klipsch Connect

11 Trading Company LLC

Need Help?

Klipsch Connect™ works with:

Features (availability varies by product)

How to Access Cinema Soundbar and Fives, Sevens, and Nines Virtual Remote Capabilities

About this app

Need Help?

Need support or have a feature suggestion? Please reach out to our Product Support team via:
• Live Chat in the App or
• Web: https://support.klipsch.com or
• Call: +1-800-KLIPSCH

Klipsch Connect™ works with:

☑️ The One Plus and The Three Plus tabletop speakers
☑️ The Fives, The Sevens, The Nines, and The Nines McLaren powered monitors
☑️ Cinema 700, 800 and 1200 Series soundbars
☑️ Cinema 600 Series soundbar
☑️ T5 Series True Wireless earphones
☑️ T5 II Series True Wireless earphones
☑️ T5 II ANC series True Wireless earphones

Soundbar and Powered Monitor products all support EQ and Virtual Remote Control. You can easily personalize your earphone experience by adjusting EQ, transparency, and ANC settings. You can install feature updates, troubleshoot common issues, contact product support - including in-app Live Chat, and much more.

Features (availability varies by product)

• Virtual Remote Control
• EQ Presets
• Custom EQ Adjustments
• ANC Level Control
• Transparency Mode & Level
• Dirac HD Sound
• Dynamic Bass Control - a.k.a. "Loudness"
• Room Placement Control - a.k.a. "Bass Cut Mode"
• Dolby Atmos (tm) Sound Mode Control
• Night Mode and Dialog Mode Control
• Channel-Specific Volume Control
• Subwoofer Volume Control
• Bragi AI, Moves & Sidekicks
• Battery Level & Status
• Live Chat with Support (during business hours)
• Quick-Start Guides & Product Manuals
• How-To Videos and FAQs
• Product Firmware and Feature Updates
• Product Registration
• Easy Access to Product Support

IMPORTANT FIVES UPDATE: If you cannot connect after you run the Fives Updater app, that means Step 1 did not complete successfully. Make sure to run the USB update. If you need help, we're here for you - please reach out to Product Support (link below) and we'll help you complete the update.

How to Access Cinema Soundbar and Fives, Sevens, and Nines Virtual Remote Capabilities

Cinema 1200, 800, and 700

Virtual Remote Control and EQ features require the soundbar be running the latest update. This normally happens automatically when the soundbar has been connected to the Internet, either via Klipsch Connect or Google Home. If your device has not been connected to the Internet, please contact our Product Support Team for assistance. See details below.

The Fives, The Sevens, and The Nines, including McLaren Editions

Virtual Remote Control and EQ features require the powered monitors be running the latest update. If you have not updated your Fives already, please download the free "Klipsch The Fives Updater" app. This will walk you through the update process. After the update is complete, all future updates will come through Klipsch Connect. Our Product Support team can walk you through the entire process. Simply reach out to us at:

• Live Chat in the App! or
• https://support.klipsch.com or
• +1-800-KLIPSCH

Ratings and reviews

We can't make it work. The sound bar doesn't connect to the app, and it requires us to unplug the sound bar every time we turn the TV back on. This means we also can't connect any other devices. We contacted customer support multiple times and kept getting sent a page on how to reset the sound bar. It has good sound quality when it works, but I can't get it to work reliably, and Klipsch support is little more than being shown how to use the self-help site. I'm going to switch to LG.

My auto on doesn't work. I have to go to Bluetooth on my device and select my speaker every time I want to listen. I wish the EQ had more than three bands. If it had a ten band EQ it would be amazing. But I downloaded a EQ app and use it. So the only reason I use the app is for volume control. You lost a ⭐for the 💩 EQ. And lost ⭐⭐ because the auto on doesn't work.

Very frustrated. Love the sound of the T5 True Wireless, but the connection problems are simply very disappointing. Hoped the firmware upgrade would make some improvement, but the app just doesn't work. Yesterday's app update got it worse - now it doesn't even find the earbuds. Also, video instructions not the same as the written ones, neither of them works. I'm about to throw them away and get another brand's.

What’s new

What's New
• Added support for Music City
• UI improvements
• Improvements based on customer feedback
• Tweaks and bug fixes