![](https://play-lh.googleusercontent.com/a-/ALV-UjXrrCyY9d2YUPp0AuK9t8KT87LRUqUDewhO2WNFn1FCD0CKRw8d=s32)
Jawad Khan
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*New updated review* I used to like this service but unfortunately their service standards have nosedived. It rarely delivers on time now. -------*Old review* ----Kmart has made my life a lot easier. Ive gradually shifted my entire grocery shopping on this app. They deliver on time and the products are always fresh and A-quality But please add more brands and product categories so I never need to visit Imtiaz again
7 people found this review helpful
Krrave Technologies Pte Ltd
November 15, 2022
Hello Jawad, 😊 !
Hope your day has been good! We are super glad to know that you had an amazing experience ordering with Krave Mart! Nothing means more to us than our customers being happy. We wish to be a part of your kravings for a lifetime💛
![](https://play-lh.googleusercontent.com/a/ACg8ocJNXOK6Kn2wtSCE1mfh5NSEZ4zL8BQQPrtIx8kn1EK8wqy9bw=s32-mo)
Komal Mir
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It's a very bad experience! Whenever I order, the order is never complete, and they keep refunding me, forcing me to use the app again and again, only to face the same issue - incomplete orders and delayed delivery, which takes 3-4 hours despite promising 45 minutes. The team is very slow, and they don't provide good service at all. I'm very disappointed with these people.👎👎👎👎👎
34 people found this review helpful
Krrave Technologies Pte Ltd
July 25, 2024
Hi Komal,
Please accept our sincere apology. We are very sorry to hear about your experience with us. Please provide your order number at support@kravemart.com; we promise to resolve this quickly.
![](https://play-lh.googleusercontent.com/a/ACg8ocKmiepIlmLL7BJJNlf98_GSYN9YGMlRftLqL9IdTY2pn1Nnfg=s32-mo)
Zuha Sajjad
Yes, it's a great grocery delivery app but it takes too long for the order to arrive. It takes at least 1 and half hours or sometimes even 2 hours for an order to arrive. And every time I've placed an order at after 7pm, I've had to wait for 3 whole hours before the order gets cancelled eventually. It's honestly very frustrating. Especially when the delivery fee is around 175 rupees, i expect to get fast delivery service. PLEASE try to work on this. Otherwise it's a great app.
31 people found this review helpful