Needs to be instantly responsive Improve the time gap between foodpanda order received time and actual vendor order received time. After ordering pizza on the app, i was shown order received and confirmed and the time left for delivery. But as soon as i minimised the app, the time left wasnt shown anymore for my order..it just disappears and only ur order name and price is shown under orders section. After an hour i received sms that vendor received the order! So the actual time between i ordered on foodpanda and the time vendor recived
Not good at all I never uninstall apps. This is gonna be my first. Need to be fix : First, The promo voucher doesn't work. Second : Every time I edit something i have to write down my address again and again. I tried to log in with Facebook. And it happen again, i edit something and it keeps asking me to log in again. Please I am not working as a data entry. This supposed to makes my life easier. Not to much hassle. I am sorry. I choose to uninstall.
Cannot cancel orders. I need this kind of features because i kind of forgetting things. Last time i even order 2 same orders without even knowing it and i can't cancel the second order. Please fix this and i'll give it 5 stars.
Had to wait for 2 hours to get my pizza I had ordered pizza pack, a set of 4 pizza from a place which is 5 mins from my place.. They took 2 hours to place the order to the vendor.. don't use this app if ur hungry..NOT RECOMMENDED
No of restaurants are less than other apps It only shows on one restaurant when compared to other apps which will give me ten restaurants to choose and order for the same address and area. Improve the list of your restaurants for the given area.
Confirms the order after about zillion years Customer service no• is always busy ...and after you order something the service people confirm it after about 2hrs and the order comes after an hour after the confirmation ..... It actually sucks.
• TRACK YOUR ORDER after check out.
• NEW ALERTS on unpredictable delays.
• PICK YOUR VOUCHER at the checkout from your saved list.
• NEW DEALS FILTER for your favourite restaurants.
• Bug fixes.
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