
Mohamad Luqman Fitri Mohamed Jamil
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Didn't specify the need to get verified at the physical station. Already activated the account last January but delayed confirming seats due to previous conflicting arrangements. Now I can't proceed to payment because my account is not verified. At least send a follow-up reminder email for first-time users, after the activation email. Judging by the reviews, verification may also be a problem so hopefully I can get verified at the station without any delay.
23 people found this review helpful

Federico Vecchiarelli
The service provided by the app is rubbish. My son's train was not arriving on time. Their support number asked me to check the train's status on the app. Four hours later, the app still showed the train as arriving on time. I called my son and found out the train was without power, and passengers were asked to disembark at another station. What is the point of having a schedule if you do not plan to update it?
1 person found this review helpful

Mohd Hazli
after ekyc, pending verification for a few days, after that login error. the worst thing is, i have deposited monies into the wallet and now my deposit is stuck there unable to use the app. if you wanted to try out, do not deposit monies.
1 person found this review helpful