Pharmacy2U

Pharmacy2U

About this app

NHS PRESCRIPTION DELIVERY
Manage the whole family’s prescriptions online
Set up in minutes
Free delivery every time
Reminders so you never run out
Track your orders 24/7

HEALTH & WELLNESS SHOP
Thousands of products from over 500 brands
Shop popular categories including skincare, beauty, fragrances, and electricals
Everyday savings and multibuy offers
Next-day delivery or Click & Collect available
Free delivery when you spend £30

ONLINE DOCTOR
Effective treatments for 17 conditions
Free, online no-obligation consultations 24/7
Get support with skin conditions, weight management, and sexual health
Ongoing support from clinicians
Get started with no appointment needed

NHS SERVICES
Free healthcare services from our pharmacists
Advice and treatment recommendations for common conditions
Online pharmacy contraception service
Guidance and support around your newly prescribed medicines
Same-day appointments available

AND MORE FROM THE APP
Personalised offers and exclusive savings
Your own account dashboard to track and manage orders
Pet prescriptions and healthcare products delivered to your door
Expert health advice from our pharmacists through Health Hub
Access to live chat for help and support

Ratings and reviews

User journey frustrated by overt cross selling. If you just want to renew your prescription, you can't do that in just a few clicks. I have a prepayment subscription with the NHS but when I tried to order this week, the checkout would not let me proceed until I paid. Had to abandon the transaction. Now having to look for another app as I can't place an order any more.

Terrible app. Features not needed on it, difficult to navigate, and a pain in the backside if you don't visit the app often (I order once a month), as it requires constant logging in. If I were an older person, I wouldn't be able to keep up with it, and I certainly wouldn't recommend it. Bring back the old Lloyds Pharmacy app, much simpler to use and understand.

Massive Step Backwards. The old app may not have been feature rich (read not full of adverts and pushing upsell items) but it was very easy to just one click for a repeat order and to see what you had ordered, when and it's status. The new app is just a mess and making me consider a new supplier. Have to log back in every time. constant error messages and need to restart the app. Having to confirm delivery and billing address each and every time. Confusing navigation and poor help. Truly awful.

What’s new

This update includes improvements to our PET Health services experience, along with general bug fixes and performance enhancements.