Pharmacy2U

4.1
33.3K reviews
1M+
Downloads
Content rating
Everyone
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About this app

NHS PRESCRIPTION DELIVERY
Manage the whole family’s prescriptions online
Set up in minutes
Free delivery every time
Reminders so you never run out
Track your orders 24/7

HEALTH & WELLNESS SHOP
Thousands of products from over 500 brands
Shop popular categories including skincare, beauty, fragrances, and electricals
Everyday savings and multibuy offers
Next-day delivery or Click & Collect available
Free delivery when you spend £30

ONLINE DOCTOR
Effective treatments for 17 conditions
Free, online no-obligation consultations 24/7
Get support with skin conditions, weight management, and sexual health
Ongoing support from clinicians
Get started with no appointment needed

NHS SERVICES
Free healthcare services from our pharmacists
Advice and treatment recommendations for common conditions
Online pharmacy contraception service
Guidance and support around your newly prescribed medicines
Same-day appointments available

AND MORE FROM THE APP
Personalised offers and exclusive savings
Your own account dashboard to track and manage orders
Pet prescriptions and healthcare products delivered to your door
Expert health advice from our pharmacists through Health Hub
Access to live chat for help and support
Updated on
Sep 23, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Photos and videos
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.1
31.8K reviews
Darren Wogan
November 12, 2025
Update11/25 orders still fail. Useless app. Not exactly the best experience. The update recently was a downgrade. You have to re-login every time, AFTER you've done a biometric login. Also, the delivery and billing address sections are painful as they have to be respecified EVERY time. It feels like someone has spent extra time trying to work out how to be the most non user friendly. To top it off, my order just refuses to process, whilst web version works fine.
67 people found this review helpful
Pharmacy2U
August 11, 2025
Good Morning, Thank you for your feedback, and I’m sorry the app update hasn’t met your expectations. It was designed to modernise and enhance functionality, though we understand it may not suit everyone. We’ll share your comments with our development team, and while changes to the ordering process aren’t guaranteed, your input is appreciated.
Mike Doran
July 6, 2025
Well it used to work. Slow and basic, but got there in the end. Not any more. Latest update has killed the app. It wants me to open a family account with myself, to link me with me 🫤 If it ever loads my prescriptions, a big if, then whilst trying to upsell...before I even try to pay, I always get "Sorry, an error occurred processing your order." Cleared data, reinstalled...nope. Totally wrecked it. The days tick down until I run out of my prescription, and this awful app won't let me reorder
19 people found this review helpful
Pharmacy2U
July 7, 2025
Thank you for your review. Sorry to hear this. We are aware of issues with placing orders and our IT team are currently working on a fix for this. This should be resolved in the coming days. Please ensure you have the most recent version of the App installed from the App store. You can call us to place your order on 0113 265 0222. Apologies again.
tracy booth
February 26, 2025
Was forced to, by old company, I hate it, not only was some of my tablets not transferred, but I have to login fully every time, it doesn't even remember my password (so I have to look it up first, has I don't remember it, I expect my phone & app to, (so can't remember to order any medication while at work). The ordering is slow too, you have to remember to turn switch to send to home add & 2 sections covering same details. Arrgh. I wish I could go back to my old one, did less but quick & easy.
152 people found this review helpful
Pharmacy2U
February 26, 2025
Our management team and Lloyds Direct are assessing each organisation's strengths and weaknesses, including tools, systems, and services. Changes may take time. For app assistance, contact enquiries@pharmacy2u.co.uk. Apologies for any inconvenience. Kind regards, Chris

What’s new

Updates to notification system and functionality