Pharmacy2U

4.1
33.4K reviews
1M+
Downloads
Content rating
Everyone
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About this app

NHS PRESCRIPTION DELIVERY
Manage the whole family’s prescriptions online
Set up in minutes
Free delivery every time
Reminders so you never run out
Track your orders 24/7

HEALTH & WELLNESS SHOP
Thousands of products from over 500 brands
Shop popular categories including skincare, beauty, fragrances, and electricals
Everyday savings and multibuy offers
Next-day delivery or Click & Collect available
Free delivery when you spend £30

ONLINE DOCTOR
Effective treatments for 17 conditions
Free, online no-obligation consultations 24/7
Get support with skin conditions, weight management, and sexual health
Ongoing support from clinicians
Get started with no appointment needed

NHS SERVICES
Free healthcare services from our pharmacists
Advice and treatment recommendations for common conditions
Online pharmacy contraception service
Guidance and support around your newly prescribed medicines
Same-day appointments available

AND MORE FROM THE APP
Personalised offers and exclusive savings
Your own account dashboard to track and manage orders
Pet prescriptions and healthcare products delivered to your door
Expert health advice from our pharmacists through Health Hub
Access to live chat for help and support
Updated on
Jan 8, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Photos and videos
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.1
31.8K reviews
Darren Wogan
November 12, 2025
Update11/25 orders still fail. Useless app. Not exactly the best experience. The update recently was a downgrade. You have to re-login every time, AFTER you've done a biometric login. Also, the delivery and billing address sections are painful as they have to be respecified EVERY time. It feels like someone has spent extra time trying to work out how to be the most non user friendly. To top it off, my order just refuses to process, whilst web version works fine.
68 people found this review helpful
Pharmacy2U
August 11, 2025
Good Morning, Thank you for your feedback, and I’m sorry the app update hasn’t met your expectations. It was designed to modernise and enhance functionality, though we understand it may not suit everyone. We’ll share your comments with our development team, and while changes to the ordering process aren’t guaranteed, your input is appreciated.
Simon Ellis
June 3, 2024
Dreadful. Forced to use it by them taking over Lloyds. Appalling app won't allow fingerprint login, says I can't change login without remembering the account on my device, but it doesn't remember it even though I've asked it to. Will probably look for another pharmacy. Lloyds were great. This is truly awful. Also, it asks you to register a payment card, but won't allow you to add it (a continuous 'loading' circle until the page times out). Truly useless. Shame on you. And shame on Lloyds
1 person found this review helpful
Pharmacy2U
June 4, 2024
Thank you for your review. I am sorry you have had difficulty using the app. We are looking to make improvements so your feedback is appreciated. Please do not hesitate to contact us via the telephone so we can assist with the payment details. Kind regards
Barry Lee
April 1, 2025
Terrible app. Features not needed on it, difficult to navigate, and a pain in the backside if you don't visit the app often (I order once a month), as it requires constant logging in. If I were an older person, I wouldn't be able to keep up with it, and I certainly wouldn't recommend it. Bring back the old Lloyds Pharmacy app, much simpler to use and understand.
190 people found this review helpful
Pharmacy2U
April 2, 2025
Good Morning, We have updated our website in line with the latest advancements in website/app design, as we did find our old website/app was outdated. We are still making adjustments where needed. Kind regards, Pharmacy2u

What’s new

Updates to notification system and functionality