Pharmacy2U

4.6
32.7K reviews
1M+
Downloads
Content rating
Everyone
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About this app

New app roll-out in progress. To ensure you get the new app as soon as it's available, enable automatic app updates in your device settings. New features include our Health & Wellness shop, access to Online Doctor, and free NHS services.

NHS PRESCRIPTION DELIVERY
Manage the whole family’s prescriptions online
Set up in minutes
Free delivery every time
Reminders so you never run out
Track your orders 24/7

HEALTH & WELLNESS SHOP
Thousands of products from over 500 brands
Shop popular categories including skincare, beauty, fragrances, and electricals
Everyday savings and multibuy offers
Next-day delivery or Click & Collect available
Free delivery when you spend £30

ONLINE DOCTOR
Effective treatments for 17 conditions
Free, online no-obligation consultations 24/7
Get support with skin conditions, weight management, and sexual health
Ongoing support from clinicians
Get started with no appointment needed

NHS SERVICES
Free healthcare services from our pharmacists
Advice and treatment recommendations for common conditions
Online pharmacy contraception service
Guidance and support around your newly prescribed medicines
Same-day appointments available

AND MORE FROM THE APP
Personalised offers and exclusive savings
Your own account dashboard to track and manage orders
Pet prescriptions and healthcare products delivered to your door
Expert health advice from our pharmacists through Health Hub
Access to live chat for help and support
Updated on
May 7, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Photos and videos
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
31.2K reviews
Alan Hart
May 13, 2025
May 2025: The app has recently changed, but it's different rather than better. Basic functionality of getting a repeat prescription and getting your medication still works. The reminders system, however is still not right: today I got a notification reminder even though the app shows my next reminder as being a week from now. Also, sometimes the app loses context and logs you out if you switch tasks. Having problems? Read other reviews, it's probably not you.
22 people found this review helpful
Pharmacy2U
September 25, 2024
Good morning, Reminders are set based on the last dispatch and should notify you when about two weeks of medication remain, if set correctly. If you're not receiving them on time, you can adjust reminders in your online account. On the app, select "Your Reminders" at the bottom left to customise them. We apologise for any inconvenience.
Richard Noakes
May 1, 2025
Works in the end but too many glitches, especially compared to the old Lloyds app which was excellent. The reorder/reorder all button is confusing - adds nothing to the basket unless you press it twice. Easy to double order in error. Why make it so complicated? Always asks me to login a second time even though I already have.
8 people found this review helpful
Pharmacy2U
May 1, 2025
We are working on our App and hope to implement Lloyds Direct's fantastic features in the near future. To stay logged in, log into the log into the account, select the profile icon the top right hand corner, select ‘Security’ and then allow the biometrics to be ticked ‘on’. Hope this helps. Apologies for the inconvenience caused.
Paul Whiting
April 24, 2025
Awful app. Transferred from the superior Lloyds Direct app. This app doesn't remind you properly and leaves it to chance. Previous app knew how many tablets you had left and reminded in a timely fashion. This app has no idea and can only 1 single reminder which is dangerous when you have multiple prescriptions. Need to find a more caring provider.
20 people found this review helpful
Pharmacy2U
April 24, 2025
Good Afternoon, The reminders are set based on the last time an order was dispatched, and will be sent to you when you have 2 weeks medication remaining, providing the reminder cycle is set correctly. If you are not receiving the reminders at the correct time you can add and edit the reminders within your account online. Kind Regards, Kirsty

What’s new

Updates to help you stay logged in.