Second time in four offers they have run out of my medication. I ordered over a week early due to last time errors. Four days later they let me know they've run out and I need to go to my GP. This will take three days. If I'm lucky I will get them before the weekend. If not I will have two days without medication. When I phoned to query my order I was told everything was on its way. When I asked why I had received an email saying a need was missing the call handler said she would check and then confirmed missing drugs from order. Appalling service. DO NOT USE
Ordered my staff over a week ago. Still waiting and the order just disappeared from the app so can't check the progress
Works well, received medication at just the right time. My only issue is the pharmacy registration number in the app is incorrect, and doesn't tally with the one on the pharmaceutical Council website. Also, they seem really bad at responding to people's feedback on here.
Just won't work anymore. Just get 4 squares going round and round and I need my prescription. Tried uninstalling and reinstalling. It was so handy as I can't always get to my doctors. So annoyed
It's a really good service made life easier... My doctors are not accepting prescriptions from 3rd parties anymore so I can no longer use them not sure if I'm not the only one in this position :/ doctors suck sometimes :/
Great way of getting your medication. App is easy to use. However if there is a issue with your order e.g. you've been sent the wrong item, then the only way to resolve the problem is to call the customer service and it takes forever to be able to speak with someone (I have been caller number 32 at one occasion meaning 45 min of wait). Please add an option or a way to report an problem with specific item.
This update includes a whole host of improvements, fixes and updates.
• Improved our range and reliability of our reminder notifications
• Improved the success rate of our prescription exemption submission feature
• Prescription due date will now always be requested when adding medication to an order for the first time
Order your prescriptions and set medication & prescription refill reminders.
RefillRx Mobile provides a one tap solution for refilling your prescriptions.
Flat 20% savings on Medicines and upto 70% savings on Diagnostic tests!