Laurel Road Mobile Banking

Laurel Road

About this app

Get fast, easy access to all your Laurel Road accounts in one convenient place. Bank securely with the Laurel Road Mobile app: view your account balances, monitor your credit score, send and receive money with Zelle®, deposit checks, manage your bill payments, and more—all available 24/7, right from your mobile device.

Manage your accounts
• Review activity in all your accounts: checking, savings, student loans, credit card, mortgage, and personal loans
• Get a quick view of your account balances
• Deposit checks with mobile check deposit
• View and redeem credit card rewards
• Access your account statements and tax forms

Convenient mobile payments
• Send and receive money with Zelle®
• Manage bill payees and schedule or edit bill payments
• View and manage automatic payments
• Transfer money between your accounts or add an external transfer account

Find a no-fee ATM
• Find a free withdrawal ATM. Search for an ATM from more than 1,100 KeyBank ATMs and 40,000 Allpoint ATMs nationwide
• Use the ATM locator to search by your current location, address, or ZIP code

Bank safely and securely
• Sign in securely with biometrics or 2-factor authentication
• User ID and password required to access banking app†
• We never store personal or account information on your phone
• All transactions are encrypted with the same secure technology as Laurel Road online banking

More details
• Laurel Road is free – your mobile carrier’s message and data rates may apply
• Compatible with Android 6.0 or higher
• Deposit products offered by KeyBank N.A., Member FDIC
• For questions about the mobile banking app or if you need assistance, please call 1-833-HCP-BANK (427-2265); TDD/TTY: 1-800-539-8336.

Important Disclosures

† Anyone can download, but you must be enrolled in Laurel Road Online Banking to use the app.

Android™ is a trademark of Google Inc. Use of this trademark is subject to Google permissions.

Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

Laurel Road Mobile will use your phone number for authentication when you use this app.

©2025 KeyCorp®. All rights reserved. Member FDIC

Ratings and reviews

Opened an account... I think? Have logged many times into the app and online banking, but get logged out automatically after accepting the terms. Contacted customer support and was told to call back as they have more instructions to continue the application, even tho I submitted the application and received no communication that there was an issue? Hard to trust a bank with my money when they can't figure out how to process basic applications. Judging by other reviews, I'm not an isolated case.

Opened a account but had to wait for direct deposit to change to this bank which was longer than there 60 day grace period. On Nov 24 my dd was sent here to only be kicked back due to acct being closed. Laurel bank felt it was unnecessary to inform me they were closing my acct on 10/31 and in fact on 10/29 they sent me a new card for my "closed" checking acct. This made me assume all was good and nafa to worry about. So now my money is floating around somewhere waiting for m we to try and find

Worst experience ever!! Employer doesn't recognize routing and account number for direct deposit and unable to mobile deposit check since the app can't read it

What’s new

• Updates to maintain your security
• Bug Fixes

Thank you for using the Laurel Road app!