Lazada as an app is OK. Well considering it is convenient to buy on Lazada... it lacks on its search criteria. The items on the list is not properly labeled and the buyer (like myself) is questioning if it is authentic. That makes me wonder if Lazada even consider checking if the item's quality and authenticity was checked. Sorting for a specific item is a No, once you change the filter. Seller's item description lacks the information of that product. Ok now that I wrote the issue with what I encountered while using the app, it is time to give the good side while using it. One big thing is that it is convenient. Why? Because it is an app and it is one of the use app in the Philippines for online store. The service and delivery is good. All in all this App is good to use.
Signed up for Live Up and it was awesome! Got free express delivery for all my orders. Great shopping experience especially for me who likes to stay at home or doesn't have the time to go out and buy things. The item descriptions could do some improvements tho. I just recieved a stylus that I bought so I could use the pointy end and not the blunt end for my phone's screen. Disappointed with it because it could have been mentioned in the item description and I would not have bought it.
Its like having an online mall in your mobile! With some great prices +discounts if you sign up to newsletter! But what I truly like about lazada is cash on delivery!! I make sure the product is all there before I pay if there is something wrong I just don't sign and send the product back with the messenger. Zero risk!! Everyone should try!
Do the app updates do nothing but inform the user of new promos? Browsing is still infinitely easier on a PC. This isn't helped by not being able to use multiple filters when doing a search. The exclusion of the sort option by rating is still missing as well. Works, but could be a whole lot better.
I really love lazada. It makes shopping really easy. The delivery cost is also free (in my city). And the best part is COD. But sometimes i don't get my stuff. I wait all day and make sure i always have my phone with me, i didn't cancel it either. But i got email that said that my stuff are not be able to sent to my house cause either the deliver can't found my house or i have canceled it. Why?! I don't have time to call the office and make a complain about it, ok??? It happened a couple times already. But i'll just blame it on my luck. Most of the time i got my stuff, and have a really good deal too. So yeah, i still love you, lazada. You're my favorite, but not perfect.
I like your apps, love the voucher code, the easy payment methods. But SERIOUSLY, you need to make only real and confirmed buyer that able to write product review. Your app page now is cluttered with junk. Potential buyers want to read an honest ,sincere review for consideration before purchasing.
Bug fixes and performance improvements for a more enjoyable shopping experience.
Lifestyle Shopping & Marketplace for Fashion Apparel, Shoes,Accessories,Watches!