100K+
Downloads
Everyone
info
About this app
This app keeps everything in one place. All customer issues,
queries, and suggestions are organized, categorized, scheduled, and
well managed. An automated response system is integrated, customer
support opening times and a link to a knowledge base. In fact, an
automated response will nudge the customer into solving the issue on
their own! This app will track all interactions with customers, so
that consumers get a detailed view of the customers’ profile
whenever they logged in. Consumers simply enter their email address,
phone number and they get complete access. When integrated, consumer
can get a complete view of the customer’s profile and all the
history of interactions at any time including bills, payments,
readings and service information.
queries, and suggestions are organized, categorized, scheduled, and
well managed. An automated response system is integrated, customer
support opening times and a link to a knowledge base. In fact, an
automated response will nudge the customer into solving the issue on
their own! This app will track all interactions with customers, so
that consumers get a detailed view of the customers’ profile
whenever they logged in. Consumers simply enter their email address,
phone number and they get complete access. When integrated, consumer
can get a complete view of the customer’s profile and all the
history of interactions at any time including bills, payments,
readings and service information.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location and Personal info
Data is encrypted in transit
You can request that data be deleted
What’s new
New Features
- Prepaid user related features
- Complaint module with Technical & General complaints
- Day energy remote readings & graphs for Bulk & Normal users
Bug fix – SMS permission compliance update and other minor bug fixes across the app
- Prepaid user related features
- Complaint module with Technical & General complaints
- Day energy remote readings & graphs for Bulk & Normal users
Bug fix – SMS permission compliance update and other minor bug fixes across the app
App support
phone
Phone number
+94112371600
About the developer
LANKA ELECTRICITY COMPANY (PRIVATE) LTD
sdmc@leco.lk
E H Cooray Building Third Floor, Building No. 411
Galle Road
Colombo 00300
Sri Lanka
+94 71 016 7891
