My LECO

LANKA ELECTRICITY COMPANY (PRIVATE) LTD

About this app

This app keeps everything in one place. All customer issues,
queries, and suggestions are organized, categorized, scheduled, and
well managed. An automated response system is integrated, customer
support opening times and a link to a knowledge base. In fact, an
automated response will nudge the customer into solving the issue on
their own! This app will track all interactions with customers, so
that consumers get a detailed view of the customers’ profile
whenever they logged in. Consumers simply enter their email address,
phone number and they get complete access. When integrated, consumer
can get a complete view of the customer’s profile and all the
history of interactions at any time including bills, payments,
readings and service information.

Ratings and reviews

I have been trying to open this app for the last 3 months but very disappointing its refusing. I have been complaining but no reply from Leco. why are you making this so difficult for customers. Make it a user friendly app. And you guys are sending text messages to download the app when nothing can be done. Stupid app.

Sooo difficult to make payment. Who designed this AP. The earlier one was so simple. I am a Senior Citizen and cannot remember passwords all the time. So design a simple method to pay thru the card. Thank you

just installed the app, created an account and when i try to login, this stupid app says my username is incorrect and to create a new account. when trying to create a new account it says the account is already existing. tried this several times and had to give up. y'all just had one job to do, i dont know what to say

What’s new

•⁠ ⁠Guest User features
- Monthly Bill Calculator & Tarif Categories Web view
- Report a General Public Complaint
- Guest User account experience with dummy data
- External Links to LECO web site, Application for LECO e-Services, E-Bill Registration, Check E-bill
•⁠ LECO user Home Screen
- Monthly Bill Calculator & Tarif Categories Web view
- New External Links
•⁠ ⁠Shared account(Linked account) view & remove feature