IDShield: Protect What Matters

3.7
870 reviews
100K+
Downloads
Content rating
Everyone
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About this app

IDShield offers identity protection and monitoring to protect members from identity theft and fraud. Your IDShield membership can be easily viewed and updated through the IDShield app. To use this app, you must already be a member. You can sign up online for membership at www.IDShield.com

The IDShield mobile app includes these features:
· Main Dashboard to quickly view your current credit score and any new alerts
· Monthly Credit Score Tracker to review how your credit score is trending after sign up
· Credit Monitoring to scan your credit identity for fraudulent activity
· Dark Web/ Internet Monitoring and Updates to determine if your identity can be exploited by hackers
· Credential Monitoring so you can be aware if you need to change your passwords to prevent online account takeover
· Social Media Monitoring to view any information posted on social media that may be a reputational or privacy risk
· Minor Monitoring and Updates to ensure no one is trying to steal your child’s identity (Family Plan only)
· High Risk Monitoring for early detection of financial fraud and identity theft
· Public Records Monitoring to determine if someone else has used your identity for any publicly recorded activity
· Court Records Monitoring to ensure that no one is using your identity for court or criminal proceedings
· Address Change Monitoring for detection of someone trying to steal your identity through postal mail
· Sex Offender Monitoring to view registered sex offenders in your area
· Edit Profile so you can change your information easily without having to go to the web portal
· Push notifications sent right to your phone to make it easy to see when you have new alerts
· Biometric or passcode login to make it easy for you to sign in to review your alerts
· FAQ and Information on identity theft, data breaches, solicitations, medical ID theft, and other tips
· Support phone number and information on identity theft investigation and restoration

IDShield is currently only available in the US and certain jurisdictions.
Updated on
Sep 4, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info and Financial info
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.8
839 reviews
Zelina McCluster
November 12, 2022
So far so good. The only issue that I have about the app is whenever I try to add information to be monitored, it loads and doesn't do anything else. So on the app, I can't add anything to be monitored, but on desktop I can. Also, when I add something to be monitored on desktop, it does not show up on the app itself. Their is no consistenty between the desktop and the app when it comes to monitoring. Update. Seems the inconsistent monitoring issue was fixed yesterday. Just reinstalled the app.
9 people found this review helpful
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LegalShield Corporation
November 11, 2022
Zelina, we apologize for the troubles you've had with the app. We would love to help and get you the support you need. To do so, please contact our Member Services Team at (888)-494-8519 between 7-7 CST Monday-Friday, and a member of our team would be happy to assist. We look forward to hearing from you. Thank you!
Bill O'Brien
October 17, 2024
Everything was working great until the update on 10/16/24. Now I can't enable touch id to log in. The slider in my profile won't allow me to enable it - it's defaulted off. When I try to move it, a message says "Enable touch ID on your next login" but I CAN'T. At login the check box will not allow me to check it. "Remember me" box however, will. What gives?
5 people found this review helpful
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LegalShield Corporation
December 22, 2023
Bill, thank you for the review. We value all member feedback. We are sorry that you are having difficulties. We want to remind you that you can always access your membership via https://login.legalshield.com/. We appreciate you alerting us to your concerns with the features. We have alerted the appropriate teams. Thanks for choosing IDShield.
Amanda
March 19, 2025
got idshield through my work forever ago. it was great for a while and I liked having that bit of extra security but after the last update it just feels useless. I get credit monitoring notifications but get no info. when I go to credit score details it says something went wrong (reload) but it will never reload. fix it please I'm tired of not knowing if the things your companys supposed to be monitoring are actually secure.
3 people found this review helpful
Did you find this helpful?
LegalShield Corporation
March 19, 2025
Amanda, we are sorry to hear you are still having issues with the app. You can also access your membership via our web portal at https://login.legalshield.com/. Please contact Member Services at (888)-494-8519 between 7-7 CST Monday-Friday, and a member of our team will be happy to help.

What’s new

Improvements and bug fixes