4.2
323K reviews
50M+
Downloads
Content rating
Everyone
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About this app

Connect your washer, air conditioner, TV, and other appliances to the ThinQ app.
Get away from the busy routine and enjoy a relaxing home life with smart ThinQ. ☕

■ Get immediate notifications
The ThinQ app will keep you informed with all notifications you need so that your laundry will not smell musty or your pizza in the oven will not get overcooked. ThinQ will periodically diagnose the state of your products by itself.

■ Control your home from anywhere
You can check the indoor temperature of your house and turn on your air conditioner even while you are out. You can also remotely run your washer from outside and proceed with the drying process right after coming back home.

■ TV remote control in my smartphone
Change TV channels and adjust the sounds with the ThinQ app. You can enjoy your mobile content in your smartphone gallery on a TV screen. You can also use the Magic Remote feature with your app.
※ The availability of products and services may vary depending on the models you own or the region/country you reside in.

■ ThinQ will automatically access the current state of your products
Get the state of your products smartly assessed in detail. Smart Diagnosis will catch problems and help you troubleshoot them.

The LG ThinQ app supports Android OS 7.0 and higher versions.
For Android OS versions lower than 7.0, consult the mobile device manufacturer and upgrade your device to its latest version.

The following access permissions are necessary for the ThinQ app.

• Calls/Contacts
- To contact the LG Service Center

• Location
- To obtain the device connecting Wi-Fi info when adding devices
- To set and save the home location in Manage Home
- To search for the weather information of the current location

• Camera
- To take a profile picture
- To scan QR codes and share homes or accounts
- To take photos and attach them to the 1:1 Support section
- To take a picture of the purchase receipt and save it when registering additional information about the product
- To recognize barcodes when using "Scan to Cook"

• Storage capacity
- To take photos and attach them to the 1:1 Support section
- To take a picture of the purchase receipt and save it when registering additional information about the product

• Microphone
- To check product status via Smart Diagnosis
Updated on
Aug 15, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted
4.2
323K reviews
E Olson
August 9, 2022
I love both of my LG OLED TVs, but this app needs to go back to the drawing board. 95% of the time it says my TVs are disconnected (they aren't) and the other 5% of the time I can only turn on one of the TVs with the app, but no other remote control features are available (including the off button). This app seriously needs to go back to the developers, especially since LG TVs are so brilliant.
51 people found this review helpful
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LG Electronics, Inc.
August 10, 2022
We sincerely apologize for the issue you've experienced with your LG product. For immediate assistance, please reach out to one of our appliance specialists via the 1:1 support feature within the app. ^LG
Caleb Hill
August 13, 2022
Works well but not feature rich. I purchased two window AC units that are smart enabled specifically to use them with the Alexa household. The basic on/off and set temperature commands work very well. But I can't change modes via voice (like from Cool to Energy Saver) and can't change the fan speed. Adding devices to my home network and Alexa skills was incredibly easy so what's there in the app does work well. There just needs to be a fuller experience for "smart" appliances.
9 people found this review helpful
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LG Electronics, Inc.
August 15, 2022
With every new app version, we are introducing new features and improving existing ones. We are sure that your feedback will only help us improve further. ^LG
Emily De La Rosa
August 14, 2022
The app is not registering that the TV is ON. The app stats it's OFF, leaving me unable to utilize the app because it will just load forever and return to OFF. When the TV is clearly ON. I have to use the remote each time. The app was only useable the first day. Was looking forward to it working especially with a toddler always hiding the remote when he manages to get a hold of it.
7 people found this review helpful
Did you find this helpful?
LG Electronics, Inc.
August 15, 2022
We sincerely apologize for the issue you've experienced with your LG product. For immediate assistance, please reach out to one of our appliance specialists via the 1:1 support feature within the app. ^LG

What's new

Bug fixes and performance improvements made.