LIFE Pharmacy

Life Pharmacy Group

About this app

The Official LIFE Pharmacy app for online shopping, prescriptions, vouchers and more!
The LIFE Pharmacy application makes your life easier by allowing you to have all connected services available on a single application. Here’s how it works:
Prescription Upload:
Conveniently scan and upload your prescription so that your closest LIFE Pharmacy can deliver your prescription straight to you!
Order Products:
Simply type or take a picture of the products you want to purchase and our team will arrange for them to be delivered to you from your closest LIFE Pharmacy.
Online Shopping:
Shop healthcare products with ease with quick delivery at your doorstep.
Vouchers:
Earn reward vouchers when you shop at LIFE Pharmacy by purchasing selected items. Use these vouchers on your next visit to LIFE by redeeming them against a wide range of products in our Pharmacy.
Store Locator:
Conveniently find the LIFE Pharmacy closest to you or get directions to any of the 180+ LIFE Pharmacies available all over the UAE!
Feedback:
Send us your feedback, questions, concerns or even products you are searching for, directly through the app so that we can contact you back and assist you with your query!

Ratings and reviews

It’s frustrating how ordering from this app becomes a waste of time. After placing an order, paying, and waiting for delivery, I received a call saying nearly 80% of the items were out of stock. While customer service tries to assist, the multiple calls and repeated refund messages are exhausting. Yes, refunds are issued but after all the hassle, it doesn’t feel like a good experience.

When I placed the order, there was no information about the deductions, and it didn’t even ask for push OTPs—the amount was deducted directly. This makes it seem like the app is pharmacy-friendly but not user-friendly. I accidentally ordered the same item twice, and the amount was deducted without my knowledge. In the end, the issue was resolved only because the staff were very friendly and helpful.

They offered fake discounts. After my purchase, they sent me a message saying that I had a discount, so I went back to the store to use it. They told me I first had to install their app, and then said the discount only applied to 5% of their products — which were all unknown brands. They also behaved rudely while applying even that small discount. If you want, I can make it more formal, more polite, or more direct.

What’s new

Improvements
Product enhancement