
Pranav Kotak
App is average from a UI perspective but horrible integrations with inventory at store level. Some of the items were not available post ordering but the app sent half the order and didn't even refund the balance money - simply added it to the life pharmacy wallet. Also delivery times are more than 90 minutes even though they promise 30 when you pay an additional delivery charge.
17 people found this review helpful

Jitendra Singh
Dear Team, I am very disappointed with the service provided by Life Pharmacy's online platform. Your app displayed the product as available, and I successfully placed and paid for the order. However, only after completing the payment was I informed that the product was actually out of stock and could not be delivered. This is highly unprofessional and reflects poor inventory management. Customers rely on availability information shown on your app when making purchases. this is not first time.
1 person found this review helpful
Life Pharmacy Group
June 12, 2026
We sincerely regret the experience you described. At Life, we strive to ensure accurate stock visibility and clear communication and order confirmation. Your feedback regarding repeated availability issues has been noted with priority. Kindly share your contact details at care@lifepharmacy.com, so our team can review and assist you further.

jay ann carino
I am verry disappointed because I could not use the Welcome25% discount on my first order, even though my order was above AED 125. I tried changing the products several times, but it kept showing that the items were not eligible for the discount. This was frustrating, as the promotion was one of the reasons I decided to place my order. I hope this issue can be fixed and the discount applied as advertised
Life Pharmacy Group
June 26, 2026
We regret to hear about your experience. Please note that the WELCOME25 code is applicable on selected items only and may not apply to all products. Your feedback is important to us. Kindly share your contact details at care@lifepharmacy.com, and our team will be happy to review your concern and assist you further.