
Matt Brown
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Every single time I get a notification for a special offer, it never works. Either the offer in the notification doesn't exist in the app, or no matter what items I choose they're all invalid. What's the point? Edit: this is basically a dead app, persistent reported problems for over a year, LJS had decided it's not worth what little profit they make to update it, the first true sign of a failing company
4 people found this review helpful
Long John Silver's
August 31, 2026
Hi Matt, we hate that our special offers keep failing in the app, leaving you unable to use them; that’s a serious miss on our end, and we hope you’ll give us another chance.

k b
I would give 0 stars if possible. Have e-mailed support multiple times with no response. The app will not let any of my payment methods go through no matter what card I use, and of course there isn't an option to pay in store. It will take the money off my card, then say there was an issue processing the payment. Refunds the card a few minutes later. So I have yet to be able to place an order in months now. You can't use the online coupons in person either so it sucks.
4 people found this review helpful
Long John Silver's
August 18, 2026
Hi there—what you described sounds incredibly frustrating, and we’re sorry you’ve been stuck trying to pay and contact us with no help. Please fill out https://go.momos.com/BNABx so our team can reach you and sort this out.

Tom LaGesse
I don't like the constant reminder when I open the app that my notifications are turned off. Well, duh. I turned them off for a reason. Further, and this is even more annoying, after adding and confirming my payment method, I still have to enter my card information every time I order. What is up with that? You Devs need to get on the ball.
4 people found this review helpful