
Tom LaGesse
I don't like the constant reminder when I open the app that my notifications are turned off. Well, duh. I turned them off for a reason. Further, and this is even more annoying, after adding and confirming my payment method, I still have to enter my card information every time I order. What is up with that? You Devs need to get on the ball.
3 people found this review helpful

Robbie Mathes
I installed the app and then went to Create an Account. The app or the website would not let me create an account nor sign in to an account ive already made. Keep saying 'Session Expired' or it just bugs out completely. Tried several times and it just does not want to work, with my phone number or my email address. So I uninstalled and just ordered food from somewhere else.
5 people found this review helpful
Long John Silver's
April 11, 2026
Hi Robbie, we're sorry to hear that you faced issues creating an account on our app. Your feedback is important, and we want to help resolve this. Please fill out this form https://go.momos.com/aq3Oo so our team can assist you further. We appreciate your understanding and hope to serve you better next time.

Foxx Heart
Haven't been to Long John's in years. Downloaded the app to use the Tmobile code for a free fish sandwich and give them another chance, but the app says it's invalid. Won't tell me what the problem is; was going to order $15 worth of food, had the free sandwich added, code expires tomorrow. Changed gears and tried to instead use the promotion taking up 1/3 of every page. That also used a code that was "invalid". Oh well.
Long John Silver's
July 7, 2026
Hey Foxx, that’s frustrating—those promo codes showing as invalid is not the experience you deserve. Please fill out this form https://go.momos.com/EQfM1 so our team can look into what’s going on for you. We’d love a better second chance next time.