LG&E, KU and ODP

Name: LG&E, KU and ODP
Availability: InStock
Rating: 4.560892105102539 (5838 reviews)
Author: LGEKUMobile

LGEKUMobile

4.6

5.84K reviews

100K+

Downloads

Everyone

About this app

The LG&E, KU and ODP mobile app is provided at no cost to customers (residential and most small businesses) and gives you the ability to pay your bill, view bill and payment history, set up bill reminders and paperless billing, view monthly usage, report and track power outages, manage your account, and more. Access your account(s) with ease - securely log in utilizing password, face ID™ or fingerprint/touch ID™.

Features include:

Paying your Bill:
• Effortlessly pay your bill using your bank account, credit/debit card, Amazon Pay, PayPal and Venmo
• Check your account balance
• Review payment history
• Manage payments – one time and Auto Pay
• Manage notifications (for your bills, power outages, and other service requests)
• Sign up for paperless billing

Outage Information:
• Report and track outages
• Guest users can report outages without logging in
• View outage status
• Get up-to-date information from our outage map, with or without logging in

Account Details:
• View your bill
• Manage phone number(s) and email address(es)
• View a graph of your energy usage for the last 12 months
• Check the status of your account(s)
• Easily move between your utility accounts using the account selection at the top of the screen

Contact Us:
• Customer Service by phone or email

Updated on

Nov 13, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Personal info, Financial info and 2 others

Data is encrypted in transit

Data can’t be deleted

Ratings and reviews

4.6

5.68K reviews

Kelsey Nethery

January 22, 2026

The app rarely has the correct amount of what I owe. It is January 2026 and the only bill I can download to view for electric and gas is from May of 2025. The same for the website. Worthless. Terrible companies stealing money and raising rates. If they weren't a Monopoly no one would use them!

LGEKUMobile

January 23, 2026

Thank you for your feedback. We sincerely apologize for the trouble you've had with the app. Please make sure you're using the most recent version by checking for updates in the app store. Could you please send your account number and contact information to mobile.app@lge-ku.com so that we can investigate?

Dan C

January 11, 2026

Very slow loading and if it does get to the login screen I always get "error Authenticating: timeout"

1 person found this review helpful

LGEKUMobile

January 12, 2026

We sincerely apologize for the trouble. We were running scheduled system maintenance this past weekend, which may have caused the issue. You may try to log in again. If have any more trouble, please contact us at mobile.app@lge-ku.com, and we'd be happy to take a look into this for you. Thank you.

Jeffery Carlson

November 10, 2025

will not login saying it cannot authenticate with server. was working before just last month. tried reinstalling and did not help it. 🤷‍♂️ will edit if anything changes. edit: changed to 4 stars because maybe I had a bad download after reinstalling one more time it oddly worked.

3 people found this review helpful

LGEKUMobile

November 10, 2025

Oh no! We sincerely apologize for the trouble you had logging in with the app. We'd be happy to take a look into this for you. Please email us at mobile.app@lge-ku.com and include your account number or service address. Thank you.