LG&E, KU and ODP

LGEKUMobile

About this app

The LG&E, KU and ODP mobile app is provided at no cost to customers (residential and most small businesses) and gives you the ability to pay your bill, view bill and payment history, set up bill reminders and paperless billing, view monthly usage, report and track power outages, manage your account, and more. Access your account(s) with ease - securely log in utilizing password, face ID™ or fingerprint/touch ID™.

Features include:

Paying your Bill:
• Effortlessly pay your bill using your bank account, credit/debit card, Amazon Pay, PayPal and Venmo
• Check your account balance
• Review payment history
• Manage payments – one time and Auto Pay
• Manage notifications (for your bills, power outages, and other service requests)
• Sign up for paperless billing


Outage Information:
• Report and track outages
• Guest users can report outages without logging in
• View outage status
• Get up-to-date information from our outage map, with or without logging in



Account Details:
• View your bill
• Manage phone number(s) and email address(es)
• View a graph of your energy usage for the last 12 months
• Check the status of your account(s)
• Easily move between your utility accounts using the account selection at the top of the screen

Contact Us:
• Customer Service by phone or email

Ratings and reviews

ETA: was able to log in after contacting someone who runs the Facebook page. Bug issues are being worked out. Great customer service so far. I look forward to using the app monthly. Won't let me log in. I can log in just fine on the website but the app says my info is incorrect. I have uninstalled and reinstalled but that was no help.

Very easy to use and saves time paying/viewing your bill. It seems any bugs or complaints I see in the reviews have been addressed and fixed.

Can't open my bill I've never had this issue in the past. I keep getting a message to install a pdf viewer. I habe more pdf viewer apps than needed. Now all the sudden I can't see the bill. I would hate to go back to paper bills just for this. Seems like a waste to me.

What's new

Bug fixes and Improvements