LG&E, KU and ODP

LGEKUMobile

About this app

The LG&E, KU and ODP mobile app is provided at no cost to customers (residential and most small businesses) and gives you the ability to pay your bill, view bill and payment history, set up bill reminders and paperless billing, view monthly usage, report and track power outages, manage your account, and more. Access your account(s) with ease - securely log in utilizing password, face ID™ or fingerprint/touch ID™.

Features include:

Paying your Bill:
• Effortlessly pay your bill using your bank account, credit/debit card, Amazon Pay, PayPal and Venmo
• Check your account balance
• Review payment history
• Manage payments – one time and Auto Pay
• Manage notifications (for your bills, power outages, and other service requests)
• Sign up for paperless billing


Outage Information:
• Report and track outages
• Guest users can report outages without logging in
• View outage status
• Get up-to-date information from our outage map, with or without logging in



Account Details:
• View your bill
• Manage phone number(s) and email address(es)
• View a graph of your energy usage for the last 12 months
• Check the status of your account(s)
• Easily move between your utility accounts using the account selection at the top of the screen

Contact Us:
• Customer Service by phone or email

Ratings and reviews

Didn't take the payment on time. Now, we have to pay a ridiculous amount for electric bill. LG&EUK says it's this apps fault, They closed the office near me so now I'm stuck with a half-assed app or calling. This is a 3rd party vendor and they said it's better to call than to use this app, which I find hilarious .

good way to see bills and pay them. recently had a storm and the app would not let me report a power outage. was out of power for almost 4 hours and couldn't report the power outage on the app at all for all 4 hours of outage.

the app has potential to be really useful, but as it stands, one of the main things that I would use, which is checking my usage, just doesn't work. Tapping on the usage tab just results in a blank page that lets you toggle between "Cost ($)" and "Usage (kWh)", but tapping on either of them still results in nothing but a blank white screen. The website works, and shows the graphs for your usage, but the app does not, at least for me.

What’s new

Bug fixes and other improvements.