Lakeview Mortgage

LoanCare, LLC.

About this app

In just a few taps, you can make a loan payment or access your mortgage details using the Lakeview Loan Servicing app. We know now, more than ever, homeowners expect personalized convenience to manage their accounts 24/7 and we are committed to delivering it. We’ve made it easier to:

• Setup AutoPay convenience
• Review monthly statements
• Make secure payments
• View documents and other correspondence
• Track loan finances
• Manage paperless billing
• And more!

With access to top answers to your account questions and agent assistance at the ready, it’s more convenient to manage your mortgage loan than ever before.

Ratings and reviews

Avoid. After logging in, I can see my mortgage info. But to do anything, I get redirected. I was charged more than usual. I tried calling them. I had to press 2, then 0, then 5 and the 6. Then, it asks a series of unnecessary, un-solicited while I needed to get hold of someone to talk. Then it asks for an unnecessary survey participation question. I don't need it. Terrible service.

App works well for the most part. The company as a whole is trash, though. I applied a payment, and a day later, another payment was applied to the account. I asked for the second payment to be removed and for the money to be placed back into my account. The customer service was anything but customer oriented. They stated they need a full bank statement even with the payment just being made. I supplied one and they wouldn't accept it, till it showed payment cleared and had a positive balance.

Whenever I try to log in I get a message that says "Unable To Login". I reset the password and it automatically logs me in. I then try to log back in (using my new password) and I get the same "Unable To Login" message. So pretty much everytime I use the app I have to set up a new password and that password only works that 1 time because you can't reuse passwords.

What’s new

Performance improvements