![](https://play-lh.googleusercontent.com/a-/ALV-UjV5dT7-SXAI1rlTB8Vs9cReBZIzcKybixxMwQRajvvaFp4Lvd4k=s32)
Erica Popelka
- Flag inappropriate
- Show review history
I used to love this app SO much. It was seriously my go to for everything with my pets. One of my favorite features was tracking supplies and it would give me an idea of when I'd run out and need more. Thar doesn't seem to be a feature of the new app at all. The new app is so much harder to navigate and not near as user friendly. It doesn't add records to the right pet and is frustrating to use. This app used to be so much more than any other available app. I'd love the old app back!!
8 people found this review helpful
Dear Erica, thank you for reaching out. We understand that the transition from the old to the new app is not the easiest and our early versions made this even harder. We are constantly working on the app, improving the overall experience of our users and introducing new features. Please contact us at support@11pets.com so we can further assist you.
![](https://play-lh.googleusercontent.com/EGemoI2NTXmTsBVtJqk8jxF9rh8ApRWfsIMQSt2uE4OcpQqbFu7f7NbTK05lx80nuSijCz7sc3a277R67g=s32)
A Google user
With their most recent conversion to a paid app with complete redesign, this app went from being one of my favourites to a complete turd. I will elaborate more in the future as I discover more flaws. Right off the bat, all of my reminders were wiped clean and creating a new task with reminders is an absolute nightmare. For example, I created a task for nail trimming. The resulting task only had two reminders one year from now. The new app is so bad that I will be looking for a replacement.
8 people found this review helpful
Dear user, we are so sorry to hear that. The latest version has taken care of all of the issues reported. We would love to hear back from you at support@11pets.com.
![](https://play-lh.googleusercontent.com/EGemoI2NTXmTsBVtJqk8jxF9rh8ApRWfsIMQSt2uE4OcpQqbFu7f7NbTK05lx80nuSijCz7sc3a277R67g=s32)
A Google user
I can track meds, supplements, grooming, and appointments easily. There is a place for labs, contacts, conditions, and even a food inventory that tells you when you are about to run out! I can track feedings but not calories. If there was a food data base for meals and a way to attach my cat's fitness tracker to this app it would be perfect.
5 people found this review helpful