Maple — Online Doctors 24/7

Maple Corporation

About this app

Healthcare should fit into your life. Not the other way around. That’s why millions of Canadians count on Maple when they need care.

We make healthcare for real life: with access 24/7.

Connect with Canadian-licensed doctors and nurses right from your phone or computer, whenever or wherever you need them.

With Maple, you can get:

• 24/7 expert virtual care. Sign in, share what’s going on, and connect with a doctor or nurse practitioner in minutes if virtual care is appropriate for your health concern.

• Convenient prescription delivery. If a healthcare provider decides medication is right for you, you can have your prescription sent to a local pharmacy for easy pickup, or have it delivered to your door at no extra cost.

• Specialist care, no referral necessary. Reach a range of specialists in days, not months. Connect with a mental health therapist, dermatologist, paediatric nurse practitioner, and more.

• Family-friendly. Care for you and your eligible dependents all in one place.

• Care across Canada. Wherever you go in Canada, you can connect with our network of providers 24/7 for medical diagnoses, prescriptions, and more.

• Bilingual services. Access care in English or French.

• Secure and private. Your health data is protected with the highest security standards. For more information, you can find our complete Privacy Policy at getmaple.ca/privacy/.

Join millions of Canadians who signed up for Maple.

And with over 1.7 million 5-star in-app reviews, you know it’s care that works.

Are you ready to take control of your health?
Download the app and register to start your first visit.

DISCLAIMER
Maple cannot be used for emergency healthcare. If you believe that you are dealing with an emergency, please call 911 immediately or attend your nearest emergency room.
Not all requests are suitable for online care. See here for common ineligible requests: https://helpdesk.getmaple.ca/en/articles/830043-common-ineligible-consultation-requests.
For more information on how to get started with Maple, visit our patient help desk: https://helpdesk.getmaple.ca/en/articles/6769703-best-practices-for-submitting-a-consultation-request#
Doctors on Maple are able to support patients who are in Canada during their consultation or Canadian residents who are temporarily outside Canada.

Ratings and reviews

This app is not "free" for me and many others. My working colleague opened up his maple app and I opened mine only to see that the home page is different from the two apps which are exactly the same download. He gets free service and I and many others don't. There should be clear instructions but they don't exist. So frustrating!! I just reached out to Maple "virtual" help and the bot said it's because some people have secondary insurance which is attached to their Maple account. 👎

Health care providers they choose are uncaring at best. For something that has a hefty price tag on, you would expect the top care. Instead you're left with unanswered questions, irrelevant "diagnosis", no care plan and zero follow up. The pediatrics option is a total joke as well, where they really only have NP's attempting their hand at it. If you're in Canada, there are SO much better options out there for virtual providers that I would highly recommend seeking first.

As part of the eVisits program this has been a great time saver for me. However, the interface is mediocre at best and I need to do the same basic intake each and every time. The last few times I have used it, the wait time has been over 4 hours - but at least it's waiting in the comfort of my home instead of around a bunch of sick people at a walk-in.

What’s new

We are always making changes and improvements to Maple to improve your experience. Keep your automatic updates turned on to ensure you don't miss a thing.

We want to hear from you! Send your thoughts, questions, and suggestions to [e-mail]