
Jase
It's OK.....that's it. It has its annoyances, sometimes whenever trying to load an event I just get errors. Same if I want to switch to live view. I need to force close the app, open it back up. Pointless having a security footage app when it doesn't load footage. Out with those annoyances, it's fine. When it works, it loads the video pretty quick, I don't mind the slider, bit fiddly but it's alright. Alarm functionality also works well. I also don't think it's being updated any more, shame.
8 people found this review helpful
Thank you for your feedback, we really appreciate it. If you are experiencing this issue, please feel free to contact us at customer.support@pyronix.com and we will look into this.

Lindsey Carr
Pretty awful and very slow. The playback sliding time selector is jittery, unreliable and unstable. Videos of the playback are not saved but there's no error message (we currently need this function to identify someone who damaged our gate, so it's particularly frustrating). It's not intuitive. If we had another option to monitor the CCTV and playback, we wouldn't use this app.
11 people found this review helpful

S
This app works well and it's easy to monitor notifications you receive. 3 things that would improve it are: (1) have a refresh button inside app as I've received alerts via my mobile's notifications but if the app is open, they don't display; (2) to play an alert at 2x, 4x etc playback speed because if you have a few to view it can take a while to watch them in their entirety at normal speed; and (3) better explanations in Settings - I read the manual and that didn't give enough details either.
9 people found this review helpful
Pyronix Ltd.
April 6, 2022
Thank you for your feedback. We really appreciate it.
This has been passed across to our Development Team, to be taken into account for future development of the app.