Gordon Cunningham
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Check your tickets manually. There is some condition when scanning multiple tickets where the status is not updated and there is no error. I have seen this several times over the last couple years where the ticket had won a dollar or two but scanning results in "not a winner" if the previous ticket had that result. Definitely a serious problem.
5 people found this review helpful
A Google user
I was scanning scratch tickets for entry points but when I started going through the holiday tickets, the tickets were not recognized. I continued to scan a few different types of holiday tickets when I was greeted with this: "You have been locked out for too many incorrect code entries. You may try again in 24 hours. If after 24 hours you continue to see this message it means you have been permanently locked out for too many incorrect code entries." Horrible app. Would never recommend.
42 people found this review helpful
Bryan Bouton
Like others have mentioned before me, when scanning a ticket, it does not refresh correctly. It will say not a winner on tickets that are winners. Why are they not fixing this!?!?!? It has been an issue for a very long time!!!
1 person found this review helpful