Medanta eCLINIC - Patient App

Medanta

About this app

Medanta eCLINIC app allows you to virtually consult a Medanta doctor (through video conference, phone call or by posting a query on the app), book a hospital appointment and access all your medical records. You can search for Medanta doctors by specialty, treatment or disease, or let the app recommend a relevant doctor to you based on your requirement.

The comprehensive app also allows you to view your previous health records – reports, prescriptions and discharge notes, and track your current lab and radiology reports. This also allows you to link your family members with your own account so that you can book an appointment for them or even access their health records.

If you are consulting a Medanta doctor for the first time, the app registers you and creates your Unique Hospital Identification Digit (UHID). This allows you to skip the registration queue when you visit the hospital for a consultation.

Ratings and reviews

I am trying to retrieve my medical records but app login don't work, i reset the password still not able to login, it says connect to land line, called land line they say contact tomorrow. i was admitted in medanta few months back but when i want to show my medical records in emergency consultation in the night and not having hard copy, this is the response I received. So is the rating.

This app is a total waste of time ..If it takes so much time to load, in that much time the Pateint could get a hear attack. App cache is a nightmare . When U upload the documents, thereis no thumbnail kind of picture showing which pic is being uploaded. When u download the doctors recommendation then there should be a option from where u can directly acces it , for example how a folder contains all the documents and prescription. Why do i need to download it evertime ?

Adding a family member to one's account is a struggle. Editing and adding another issue with eCLINIC - I booked an appointment 10 days out with fee as 1000 but after a few days they updated the amount to be paid as 2000. They never replied to the request I sent for correction and now today, just before appointment calling me to pay 2000 else the appointment would be cancelled. Tricking to hold a customer/patient hostage because one would not want to wait for another 10 days and would decide to pay whatever the amount is.

What’s new

Support for new appointment booking platform.