AudioKey 3

2.8
130 reviews
10K+
Downloads
Content rating
Everyone
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About this app

The AudioKey 3 mobile app from MED-EL can be used as a remote control for supported MED-EL audio processors which are SONNET (EAS), SONNET 2 (EAS), SONNET 3 (EAS), and RONDO 3. Additionally, AudioKey 3 lets you customize personal settings, such as the names of programs on the audio processors. AudioKey 3 can be used by caregivers to support other users, such as young children. You can use the Find My Processor functionality to help locate lost or misplaced audio processors. AudioKey 3 also lets you check the usage statistics of the connected audio processors and quickly access helpful support material from MED-EL. If you own a MED-EL audio streaming device, you can configure it with AudioKey 3.
Updated on
Jul 29, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.6
125 reviews
Christina Watts
November 17, 2025
Key is making sure to use right app. I tried using Audio key 2 last week and couldn't get connected. it seems that app is obsolete. This one connected pretty quickly, thankfully. it may be good to add a push to the 2nd version to let people know it won't work and direct them to #3? would reduce the 1 on 1 support needed (i nearly scheduled until I saw #3 vs #2 there)
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MED-EL
November 18, 2025
Dear Christina, thank you for your review. The AudioKey 2 app is still available and fully functional, except when using the latest audio processor generation, SONNET 3, which requires AudioKey 3. Could you please email us at audiokey@medel.com and provide more details about the issue you experienced? Thank you.
Marjorie Donovan
December 24, 2025
Incredibly disappointing I'm very disappointed with this app! It is clunky and very difficult to use! It is unresponsive. It is not working well AT ALL with my Samsung Android phone. It is unable to connect with the processor even after uninstalling, reinstalling, & restarting my phone. The phone & processor are right next to each other went it can't connect. Please do better, Med El!!!
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Javas Mokoena
October 15, 2025
I am very happy to have this app, I can see the percentage of the processor battery and also to control the volume... I wish if it was able for me to control equaliser, so I can adjust it by myself coz I can hear sound on the media but can't tell what they say
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MED-EL
October 16, 2025
Dear Javas, thank you for your review. We are glad to hear that you are happy with our app and will consider your suggestion for improvement for the future development of our products. In case you have further questions or suggestions, please send an email to us at audiokey@medel.com. Thanks.

What’s new

• Minor improvements and bug fixes