MedMutual

Medical Mutual of Ohio

About this app

Welcome to the MedMutual mobile app. The app provides instant access to your health plan information and tools to help you manage your care.

Do you:

- Ever forget your health insurance ID card?
- Wish you could find in-network providers or facilities from your phone?
- Want to check how much a medical treatment will cost?
- Need to easily view your out-of-pocket healthcare spending?

- Want to view your wellness information?

Don’t sweat it! With the MedMutual app, we’ve got you covered.

For more information about all the app’s features, visit MedMutual.com/mobileapp.

Ratings and reviews

For nearly two years I've waited for the day that this app was updated to reflect Android design standards. The day has finally come! The app now allows me to use fingerprint to login, is actually designed well (and not a port of iOS), and presents information in a much more useful/logical manner. Still some bugs to work out (couldn't open the side menu after a login with fingerprint but worked after closing and reopening) and design to polish implement (some pages go back with a "done" options, while others have a back arrow on the navigation bar at the top) but overall, this is a MUCH appreciated update.

Works great...when it works The few times I've been able to use the app I was able to do what I needed....but the past month or two I keep getting "An unexpected error occurred. Please try again later." Very frustrating when I just want to see my statement.... I shouldn't have to turn my phone off for 5 minutes every time I want to use an app. Sometimes that works...but still SUPER FRUSTRATING!

It has worked once for me. Opening to a login page is clunky. The UI for tools is extremely unfriendly to use and not very intelligent. The actual tools do not provide any useful information. The figures provided are wild estimates. Available real data is expexted, a complete opposite is what you get. It doesn't use specific account/plan parameters. The info it provides is nonspecific and nonapplicable. Does a little bit of nothing expected and not well. Website is far more capable and required

What's new

We are excited to announce these updates to the MedMutual mobile app:

• Redesigned navigation on the dashboard
• Ability to view all ID cards*
• New access to view prescription drug benefits*
• New access to pay your premiums*
• New access to view your HSA, FSA or HRA*
• Fixed bugs

We encourage you to take advantage of this release and update your MedMutual App today.


*Features available based on your specific plan